Total complaints
1
Filed since Over
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and {$20.00} for the PMI premium. We are at a complete loss as to how BSI Financial came up with a principal payment of {$190.00} when the statement clearly and unequivocally shows a remaining principal balance of $ XXXXThis baffling and disturbing series of events was repeated with the XX/XX/XXXX through current billing statements. The main difference was that these subsequent statements reflected a steadily increasing Overdue Payments balance consisting of the unwarranted payment demands from XX/XX/XXXX forward. At all times's complaint history from CFPB public records. 1 consumers have filed complaints since Over. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Over
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and {$20.00} for the PMI premium. We are at a complete loss as to how BSI Financial came up with a principal payment of {$190.00} when the statement clearly and unequivocally shows a remaining principal balance of $ XXXXThis baffling and disturbing series of events was repeated with the XX/XX/XXXX through current billing statements. The main difference was that these subsequent statements reflected a steadily increasing Overdue Payments balance consisting of the unwarranted payment demands from XX/XX/XXXX forward. At all times's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| BSI Financial bought the loan. We made a number of extra principal payments in amounts up to {$3000.00}. So on the XX/XX/XXXX statement from BSI Financial | 1 |
| State | Complaints |
|---|---|
| the outstanding principal balance was listed as {$11.00}. In an attempt to reduce this outstanding principal balance of {$11.00} | 1 |
| Issue | Complaints |
|---|---|
| the outstanding principal balance was again listed as {$11.00}. Despite this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and {$20.00} for the PMI premium. We are at a complete loss as to how BSI Financial came up with a principal payment of {$190.00} when the statement clearly and unequivocally shows a remaining principal balance of $ XXXXThis baffling and disturbing series of events was repeated with the XX/XX/XXXX through current billing statements. The main difference was that these subsequent statements reflected a steadily increasing Overdue Payments balance consisting of the unwarranted payment demands from XX/XX/XXXX forward. At all times has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Over, and the most recent logged activity is Over the y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and {$20.00} for the PMI premium. We are at a complete loss as to how BSI Financial came up with a principal payment of {$190.00} when the statement clearly and unequivocally shows a remaining principal balance of $ XXXXThis baffling and disturbing series of events was repeated with the XX/XX/XXXX through current billing statements. The main difference was that these subsequent statements reflected a steadily increasing Overdue Payments balance consisting of the unwarranted payment demands from XX/XX/XXXX forward. At all times reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "BSI Financial bought the loan. We made a number of extra principal payments in amounts up to {$3000.00}. So on the XX/XX/XXXX statement from BSI Financial", and the single most common underlying issue is "the outstanding principal balance was again listed as {$11.00}. Despite this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and {$20.00} for the PMI premium. We are at a complete loss as to how BSI Financial came up with a principal payment of {$190.00} when the statement clearly and unequivocally shows a remaining principal balance of $ XXXXThis baffling and disturbing series of events was repeated with the XX/XX/XXXX through current billing statements. The main difference was that these subsequent statements reflected a steadily increasing Overdue Payments balance consisting of the unwarranted payment demands from XX/XX/XXXX forward. At all times: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and {$20.00} for the PMI premium. We are at a complete loss as to how BSI Financial came up with a principal payment of {$190.00} when the statement clearly and unequivocally shows a remaining principal balance of $ XXXXThis baffling and disturbing series of events was repeated with the XX/XX/XXXX through current billing statements. The main difference was that these subsequent statements reflected a steadily increasing Overdue Payments balance consisting of the unwarranted payment demands from XX/XX/XXXX forward. At all times has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and {$20.00} for the PMI premium. We are at a complete loss as to how BSI Financial came up with a principal payment of {$190.00} when the statement clearly and unequivocally shows a remaining principal balance of $ XXXXThis baffling and disturbing series of events was repeated with the XX/XX/XXXX through current billing statements. The main difference was that these subsequent statements reflected a steadily increasing Overdue Payments balance consisting of the unwarranted payment demands from XX/XX/XXXX forward. At all times has a 0% timely response rate to CFPB complaints.
The most common issue reported against and {$20.00} for the PMI premium. We are at a complete loss as to how BSI Financial came up with a principal payment of {$190.00} when the statement clearly and unequivocally shows a remaining principal balance of $ XXXXThis baffling and disturbing series of events was repeated with the XX/XX/XXXX through current billing statements. The main difference was that these subsequent statements reflected a steadily increasing Overdue Payments balance consisting of the unwarranted payment demands from XX/XX/XXXX forward. At all times is "the outstanding principal balance was again listed as {$11.00}. Despite this" in the "BSI Financial bought the loan. We made a number of extra principal payments in amounts up to {$3000.00}. So on the XX/XX/XXXX statement from BSI Financial" product category.
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