2026 data Public-data reference. official source

an overall

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows an overall's complaint history from CFPB public records. 1 consumers have filed complaints since Ive . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Ive
Since

Total complaints

1

Filed since Ive

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

an overall complaint mix by product

Total complaints: 1

an overall complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). by MOHELA: 1 complaints (100.0%), resolution 0.0% by MOHELA 100.0%
  • by MOHELA 1 100.0% 0% relief

How an overall's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
by MOHELA representatives that shortly after my XXXX 1

Top States

State Complaints
a failure to those of us who were relying on FedLoan and MOHELA to provide us with the information and guidance needed. 1

Top Issues

Issue Complaints
and XXXX loans were discharged 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About an overall

an overall has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ive , and the most recent logged activity is Ive been t, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, an overall reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "by MOHELA representatives that shortly after my XXXX", and the single most common underlying issue is "and XXXX loans were discharged".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating an overall: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does an overall have?

an overall has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does an overall respond to complaints on time?

an overall has a 0% timely response rate to CFPB complaints.

What is the most common complaint about an overall?

The most common issue reported against an overall is "and XXXX loans were discharged" in the "by MOHELA representatives that shortly after my XXXX" product category.

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