Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows an outside payment agency contracted by the bank. You should's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How an outside payment agency contracted by the bank. You should's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I immediately 'froze ' that account and reported the transgression to the bank and authorities as well as put an alert on my Credit Bureau information. To add to the indignity | 1 |
| State | Complaints |
|---|---|
| by now | 1 |
| Issue | Complaints |
|---|---|
| AutoPay ) would remain intact | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
an outside payment agency contracted by the bank. You should has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon notif, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, an outside payment agency contracted by the bank. You should reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately 'froze ' that account and reported the transgression to the bank and authorities as well as put an alert on my Credit Bureau information. To add to the indignity", and the single most common underlying issue is "AutoPay ) would remain intact".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating an outside payment agency contracted by the bank. You should: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
an outside payment agency contracted by the bank. You should has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
an outside payment agency contracted by the bank. You should has a 0% timely response rate to CFPB complaints.
The most common issue reported against an outside payment agency contracted by the bank. You should is "AutoPay ) would remain intact" in the "I immediately 'froze ' that account and reported the transgression to the bank and authorities as well as put an alert on my Credit Bureau information. To add to the indignity" product category.
Read our methodology — how this data is sourced, computed, and verified.