Total complaints
1
Filed since 3b.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows an automatic recording comes on's complaint history from CFPB public records. 1 consumers have filed complaints since 3b. . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 3b.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How an automatic recording comes on's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you are placed on hold for an hour | 1 |
| State | Complaints |
|---|---|
| asking the caller to leave their name and number for a return back call. | 1 |
| Issue | Complaints |
|---|---|
| the recording states that they will hold your place in line. The call then disconnects. Should you choose | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
an automatic recording comes on has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 3b. , and the most recent logged activity is 3b. Upon m, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, an automatic recording comes on reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you are placed on hold for an hour", and the single most common underlying issue is "the recording states that they will hold your place in line. The call then disconnects. Should you choose".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating an automatic recording comes on: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
an automatic recording comes on has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
an automatic recording comes on has a 0% timely response rate to CFPB complaints.
The most common issue reported against an automatic recording comes on is "the recording states that they will hold your place in line. The call then disconnects. Should you choose" in the "you are placed on hold for an hour" product category.
Read our methodology — how this data is sourced, computed, and verified.