2026 data Public-data reference. official source

an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX )

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX )'s complaint history from CFPB public records. 1 consumers have filed complaints since Main. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Main
Since

Total complaints

1

Filed since Main

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) complaint mix by product

Total complaints: 1

an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). this chat: 1 complaints (100.0%), resolution 0.0% this chat 100.0%
  • this chat 1 100.0% 0% relief

How an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
this chat is available in the coinbase archive which I do not have access to 1

Top States

State Complaints
XXXX XXXX ( XXXX XXXX XXXX ) 1

Top Issues

Issue Complaints
the coinbase representative instructs me to access the email via web browser and to go ahead and verify my ID that way. As per his instructions I clicked into the link to verify my ID. Then by retroactively checking my email records suspicious activity on my email account starts at XX/XX/22 XXXX from IP address XXXX. However 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX )

an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Main, and the most recent logged activity is Main case , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this chat is available in the coinbase archive which I do not have access to", and the single most common underlying issue is "the coinbase representative instructs me to access the email via web browser and to go ahead and verify my ID that way. As per his instructions I clicked into the link to verify my ID. Then by retroactively checking my email records suspicious activity on my email account starts at XX/XX/22 XXXX from IP address XXXX. However".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) have?

an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) respond to complaints on time?

an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) has a 0% timely response rate to CFPB complaints.

What is the most common complaint about an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX )?

The most common issue reported against an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) is "the coinbase representative instructs me to access the email via web browser and to go ahead and verify my ID that way. As per his instructions I clicked into the link to verify my ID. Then by retroactively checking my email records suspicious activity on my email account starts at XX/XX/22 XXXX from IP address XXXX. However" in the "this chat is available in the coinbase archive which I do not have access to" product category.

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