Total complaints
1
Filed since Main
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX )'s complaint history from CFPB public records. 1 consumers have filed complaints since Main. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Main
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this chat is available in the coinbase archive which I do not have access to | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX ( XXXX XXXX XXXX ) | 1 |
| Issue | Complaints |
|---|---|
| the coinbase representative instructs me to access the email via web browser and to go ahead and verify my ID that way. As per his instructions I clicked into the link to verify my ID. Then by retroactively checking my email records suspicious activity on my email account starts at XX/XX/22 XXXX from IP address XXXX. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Main, and the most recent logged activity is Main case , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this chat is available in the coinbase archive which I do not have access to", and the single most common underlying issue is "the coinbase representative instructs me to access the email via web browser and to go ahead and verify my ID that way. As per his instructions I clicked into the link to verify my ID. Then by retroactively checking my email records suspicious activity on my email account starts at XX/XX/22 XXXX from IP address XXXX. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) is "the coinbase representative instructs me to access the email via web browser and to go ahead and verify my ID that way. As per his instructions I clicked into the link to verify my ID. Then by retroactively checking my email records suspicious activity on my email account starts at XX/XX/22 XXXX from IP address XXXX. However" in the "this chat is available in the coinbase archive which I do not have access to" product category.
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