Total complaints
1
Filed since Plea
2026 data Public-data reference. official source
,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605's complaint history from CFPB public records. 1 consumers have filed complaints since Plea. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Plea
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605 complaint mix by product
- as implemented 1 100.0% – 0% relief
How ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| as implemented by Regulation V | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| as implemented by Regulation B | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605
,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Plea, and the most recent logged activity is Please not, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as implemented by Regulation V", and the single most common underlying issue is "as implemented by Regulation B".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605 have?
,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605 respond to complaints on time?
,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605?
The most common issue reported against ,,AMERICAN EXPRESS COMPANY,TX,77056,Servicemember,Consent provided,Web,2025-06-10,Closed with explanation,Yes,N/A,13988605 is "as implemented by Regulation B" in the "as implemented by Regulation V" product category.
Read our methodology — how this data is sourced, computed, and verified.
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