Total complaints
1
Filed since Navi
2026 data Public-data reference. official source
although they were informed of my deferment request.,,Navient Solutions
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows although they were informed of my deferment request.,,Navient Solutions's complaint history from CFPB public records. 1 consumers have filed complaints since Navi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Navi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
although they were informed of my deferment request.,,Navient Solutions complaint mix by product
- I have 1 100.0% – 0% relief
How although they were informed of my deferment request.,,Navient Solutions's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I have requested deferment multiple times with this organization. Navient was first informed in XX/XX/XXXX of my economic hardship. I sent a letter during that time and sent another letter in XX/XX/XXXX. Also | 1 |
Top States
| State | Complaints |
|---|---|
| LLC.,OH,444XX,,Consent provided,Web,2019-10-17,Closed with explanation,Yes,N/A,3408932 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Navient claims they were not contacted until XX/XX/XXXX. This is false and Navient is lying to a federal agency | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About although they were informed of my deferment request.,,Navient Solutions
although they were informed of my deferment request.,,Navient Solutions has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Navi, and the most recent logged activity is Navient ha, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, although they were informed of my deferment request.,,Navient Solutions reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have requested deferment multiple times with this organization. Navient was first informed in XX/XX/XXXX of my economic hardship. I sent a letter during that time and sent another letter in XX/XX/XXXX. Also", and the single most common underlying issue is "Navient claims they were not contacted until XX/XX/XXXX. This is false and Navient is lying to a federal agency".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating although they were informed of my deferment request.,,Navient Solutions: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does although they were informed of my deferment request.,,Navient Solutions have?
although they were informed of my deferment request.,,Navient Solutions has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does although they were informed of my deferment request.,,Navient Solutions respond to complaints on time?
although they were informed of my deferment request.,,Navient Solutions has a 0% timely response rate to CFPB complaints.
What is the most common complaint about although they were informed of my deferment request.,,Navient Solutions?
The most common issue reported against although they were informed of my deferment request.,,Navient Solutions is "Navient claims they were not contacted until XX/XX/XXXX. This is false and Navient is lying to a federal agency" in the "I have requested deferment multiple times with this organization. Navient was first informed in XX/XX/XXXX of my economic hardship. I sent a letter during that time and sent another letter in XX/XX/XXXX. Also" product category.
Read our methodology — how this data is sourced, computed, and verified.
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