Total complaints
1
Filed since Abou
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows also not knowing my old statements will be available there.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,22902,,Consent provided,Web,2021-07-24,Closed with explanation,Yes,N/A,4571306's complaint history from CFPB public records. 1 consumers have filed complaints since Abou. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Abou
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How also not knowing my old statements will be available there.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,22902,,Consent provided,Web,2021-07-24,Closed with explanation,Yes,N/A,4571306's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I happened to log into my existing BB & T account and I could see both of my loans prior and a new one | 1 |
| Issue | Complaints |
|---|---|
| not the new one. Just yesterday | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
also not knowing my old statements will be available there.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,22902,,Consent provided,Web,2021-07-24,Closed with explanation,Yes,N/A,4571306 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Abou, and the most recent logged activity is About two , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, also not knowing my old statements will be available there.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,22902,,Consent provided,Web,2021-07-24,Closed with explanation,Yes,N/A,4571306 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I happened to log into my existing BB & T account and I could see both of my loans prior and a new one", and the single most common underlying issue is "not the new one. Just yesterday".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating also not knowing my old statements will be available there.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,22902,,Consent provided,Web,2021-07-24,Closed with explanation,Yes,N/A,4571306: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
also not knowing my old statements will be available there.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,22902,,Consent provided,Web,2021-07-24,Closed with explanation,Yes,N/A,4571306 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
also not knowing my old statements will be available there.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,22902,,Consent provided,Web,2021-07-24,Closed with explanation,Yes,N/A,4571306 has a 0% timely response rate to CFPB complaints.
The most common issue reported against also not knowing my old statements will be available there.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,VA,22902,,Consent provided,Web,2021-07-24,Closed with explanation,Yes,N/A,4571306 is "not the new one. Just yesterday" in the "I happened to log into my existing BB & T account and I could see both of my loans prior and a new one" product category.
Read our methodology — how this data is sourced, computed, and verified.