Total complaints
5
Filed since I ne
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows also's complaint history from CFPB public records. 5 consumers have filed complaints since I ne. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since I ne
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How also's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| showing my wet ink signature | 1 |
| I immediately called NAVIENT customer service again to speak to a different representative. I was connected to XXXX XXXX | 1 |
| ( name redacted ) -- -- -- -- Original Message -- -- -- -- Subject : Re : Contract for Purchase of XXXX XXXX XXXX XXXX XXXX | 1 |
| whereas the interest was not suppose to exceed 6 %. Since then the mortgage was sold to another company | 1 |
| XXXX XXXX CERTIFIED MAIL # XXXX XXXX XXXX XXXX XXXX XXXX DEPARTMENT OF TREASURY SPECIAL AGENT XXXX XXXX XX/XX/XXXX OPEN INVESTIGATION * COURT OF RECORD. To be a court of record a court must have four characteristics | 1 |
| State | Complaints |
|---|---|
| I need your license number to collect in the State of Ohio. | 1 |
| told XXXX XXXX about my encounter with the previous representative who asked for an upfront payment to adjust my IDR repayment plan. As XXXX XXXX had access to all of my NAVIENT account information | 1 |
| why was there a rush to make an agreement when there where known prospective buyers and offers? It is my belief that this was unfairly entered into and my offer has been shown prejudicial treatment and the result has been exclusionary. Again | 1 |
| paid interest to them in 2019 ( {$750.00} ).XXXXI believe this sort of loan and practice should be reviewed and reversed as it has robbed me | 1 |
| XXXX v. XXXX | 1 |
| Issue | Complaints |
|---|---|
| I was denied credit for an XXXX Credit card | 1 |
| during our conversation | 1 |
| XXXX XX/XX/XXXX XXXX XXXX From : ( name redacted ) To : XXXX Just saw this email. Thank you for the follow up. So to reiterate from the conversation yesterday | 1 |
| and the interest rate has exceeded the 6 %. I have attempted to pay more towards my principal and specifically instructed the funds to go to my principal. When I received my statement | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX ; Ex parte XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
also has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ne, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "showing my wet ink signature", and the single most common underlying issue is "I was denied credit for an XXXX Credit card".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
also has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
also has a 0% timely response rate to CFPB complaints.
The most common issue reported against also is "I was denied credit for an XXXX Credit card" in the "showing my wet ink signature" product category.
Read our methodology — how this data is sourced, computed, and verified.