Total complaints
1
Filed since On M
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows along with other features. At the time we expressed to the salesperson it was not what we had agreed on. So we offered to still buy the vehicle but to re-negotiate the price or add the features that we had requested. The salesperson and the manager did not want to negotiate. Therefore's complaint history from CFPB public records. 1 consumers have filed complaints since On M. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On M
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How along with other features. At the time we expressed to the salesperson it was not what we had agreed on. So we offered to still buy the vehicle but to re-negotiate the price or add the features that we had requested. The salesperson and the manager did not want to negotiate. Therefore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 2015 | 1 |
| State | Complaints |
|---|---|
| we told them we did not have a deal and they said it was okay | 1 |
| Issue | Complaints |
|---|---|
| my son and my daughter returned to XXXX XXXX to finish the paperwork to buy the new vehicle. When we arrived they showed us the XXXX Silverado for the first time. There were some details on the truck that we did not like. The truck they had promised had more features and was less standard. I believe that it was supposed to have chrome handles | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
along with other features. At the time we expressed to the salesperson it was not what we had agreed on. So we offered to still buy the vehicle but to re-negotiate the price or add the features that we had requested. The salesperson and the manager did not want to negotiate. Therefore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On M, and the most recent logged activity is On Monday , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, along with other features. At the time we expressed to the salesperson it was not what we had agreed on. So we offered to still buy the vehicle but to re-negotiate the price or add the features that we had requested. The salesperson and the manager did not want to negotiate. Therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2015", and the single most common underlying issue is "my son and my daughter returned to XXXX XXXX to finish the paperwork to buy the new vehicle. When we arrived they showed us the XXXX Silverado for the first time. There were some details on the truck that we did not like. The truck they had promised had more features and was less standard. I believe that it was supposed to have chrome handles".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating along with other features. At the time we expressed to the salesperson it was not what we had agreed on. So we offered to still buy the vehicle but to re-negotiate the price or add the features that we had requested. The salesperson and the manager did not want to negotiate. Therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
along with other features. At the time we expressed to the salesperson it was not what we had agreed on. So we offered to still buy the vehicle but to re-negotiate the price or add the features that we had requested. The salesperson and the manager did not want to negotiate. Therefore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
along with other features. At the time we expressed to the salesperson it was not what we had agreed on. So we offered to still buy the vehicle but to re-negotiate the price or add the features that we had requested. The salesperson and the manager did not want to negotiate. Therefore has a 0% timely response rate to CFPB complaints.
The most common issue reported against along with other features. At the time we expressed to the salesperson it was not what we had agreed on. So we offered to still buy the vehicle but to re-negotiate the price or add the features that we had requested. The salesperson and the manager did not want to negotiate. Therefore is "my son and my daughter returned to XXXX XXXX to finish the paperwork to buy the new vehicle. When we arrived they showed us the XXXX Silverado for the first time. There were some details on the truck that we did not like. The truck they had promised had more features and was less standard. I believe that it was supposed to have chrome handles" in the "2015" product category.
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