Total complaints
1
Filed since Refu
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows allowing the opportunity for them to abuse their power as a bank's complaint history from CFPB public records. 1 consumers have filed complaints since Refu. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Refu
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How allowing the opportunity for them to abuse their power as a bank's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Ability to Pay. ( a ) General Rule : Consideration of ability to pay. A card issuer must not open a credit card account for a consumer under an open-end ( not home secured ) consumer credit plan | 1 |
| State | Complaints |
|---|---|
| leaving consumers with the only option to dispute what is being reported ; which in turn would be sent to the TD Bank who could refuse to respond or worse | 1 |
| Issue | Complaints |
|---|---|
| unless the card issuers considers the consumers ability to make the required minimum periodic payments under the terms of the account based on the consumers income or assets and the consumers current obligations. ( ii ) Reasonable policies and procedures. Card issuers must establish and maintain reasonable written policies and procedures to consider the consumers ability to make the required minimum payments under the terms of the account based on a consumers income or assets and a consumers current obligations. Reasonable policies and procedures include treating any income and assets to which the consumer has a reasonable expectation of access as the consumers income or assets | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
allowing the opportunity for them to abuse their power as a bank has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Refu, and the most recent logged activity is Refusal to, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, allowing the opportunity for them to abuse their power as a bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Ability to Pay. ( a ) General Rule : Consideration of ability to pay. A card issuer must not open a credit card account for a consumer under an open-end ( not home secured ) consumer credit plan", and the single most common underlying issue is "unless the card issuers considers the consumers ability to make the required minimum periodic payments under the terms of the account based on the consumers income or assets and the consumers current obligations. ( ii ) Reasonable policies and procedures. Card issuers must establish and maintain reasonable written policies and procedures to consider the consumers ability to make the required minimum payments under the terms of the account based on a consumers income or assets and a consumers current obligations. Reasonable policies and procedures include treating any income and assets to which the consumer has a reasonable expectation of access as the consumers income or assets".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating allowing the opportunity for them to abuse their power as a bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
allowing the opportunity for them to abuse their power as a bank has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
allowing the opportunity for them to abuse their power as a bank has a 0% timely response rate to CFPB complaints.
The most common issue reported against allowing the opportunity for them to abuse their power as a bank is "unless the card issuers considers the consumers ability to make the required minimum periodic payments under the terms of the account based on the consumers income or assets and the consumers current obligations. ( ii ) Reasonable policies and procedures. Card issuers must establish and maintain reasonable written policies and procedures to consider the consumers ability to make the required minimum payments under the terms of the account based on a consumers income or assets and a consumers current obligations. Reasonable policies and procedures include treating any income and assets to which the consumer has a reasonable expectation of access as the consumers income or assets" in the "Ability to Pay. ( a ) General Rule : Consideration of ability to pay. A card issuer must not open a credit card account for a consumer under an open-end ( not home secured ) consumer credit plan" product category.
Read our methodology — how this data is sourced, computed, and verified.