Total complaints
1
Filed since Payp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings's complaint history from CFPB public records. 1 consumers have filed complaints since Payp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Payp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| since that time paypal has refused to unfreeze this money and tried to draw this money from our checking account claiming alternately that there is a Grey area '' surrounding our case because we have suggested it is both unauthorized transfer of funds and item not received | 1 |
| State | Complaints |
|---|---|
| Inc,NJ,07030,,Consent provided,Web,2021-08-28,Closed with monetary relief,Yes,N/A,4670963 | 1 |
| Issue | Complaints |
|---|---|
| even though they know we can not provide proof of purchase as paypal knows there was no purchase. further the recipient of the money has continually tried to return the money via paypal and paypal rejects the return of the money as hindering its investigation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Payp, and the most recent logged activity is Paypal fir, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "since that time paypal has refused to unfreeze this money and tried to draw this money from our checking account claiming alternately that there is a Grey area '' surrounding our case because we have suggested it is both unauthorized transfer of funds and item not received", and the single most common underlying issue is "even though they know we can not provide proof of purchase as paypal knows there was no purchase. further the recipient of the money has continually tried to return the money via paypal and paypal rejects the return of the money as hindering its investigation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings has a 0% timely response rate to CFPB complaints.
The most common issue reported against all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings is "even though they know we can not provide proof of purchase as paypal knows there was no purchase. further the recipient of the money has continually tried to return the money via paypal and paypal rejects the return of the money as hindering its investigation" in the "since that time paypal has refused to unfreeze this money and tried to draw this money from our checking account claiming alternately that there is a Grey area '' surrounding our case because we have suggested it is both unauthorized transfer of funds and item not received" product category.
Read our methodology — how this data is sourced, computed, and verified.