Total complaints
1
Filed since In m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows all payments were made on time in XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since In m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How all payments were made on time in XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was then told that my XX/XX/XXXX payment of {$860.00} was being held in a suspense account and not applied to my loan | 1 |
| State | Complaints |
|---|---|
| as evidenced by the attached screenprint of my bank account. | 1 |
| Issue | Complaints |
|---|---|
| and should have been {$970.00} instead. This increased amount does not make sense | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
all payments were made on time in XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In m, and the most recent logged activity is In my most, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, all payments were made on time in XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was then told that my XX/XX/XXXX payment of {$860.00} was being held in a suspense account and not applied to my loan", and the single most common underlying issue is "and should have been {$970.00} instead. This increased amount does not make sense".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating all payments were made on time in XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
all payments were made on time in XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
all payments were made on time in XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against all payments were made on time in XX/XX/XXXX is "and should have been {$970.00} instead. This increased amount does not make sense" in the "I was then told that my XX/XX/XXXX payment of {$860.00} was being held in a suspense account and not applied to my loan" product category.
Read our methodology — how this data is sourced, computed, and verified.