Total complaints
1
Filed since What
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows all my messages that had been on my portal were deleted and my account history and record of issue was gone.'s complaint history from CFPB public records. 1 consumers have filed complaints since What. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since What
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How all my messages that had been on my portal were deleted and my account history and record of issue was gone.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| with them continually telling me to wait and call back. I called in XX/XX/XXXX and was told there wasn't a record of the voucher being processed yet | 1 |
| Issue | Complaints |
|---|---|
| and they said that they would request a payment trace for me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
all my messages that had been on my portal were deleted and my account history and record of issue was gone. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to What, and the most recent logged activity is What has f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, all my messages that had been on my portal were deleted and my account history and record of issue was gone. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "with them continually telling me to wait and call back. I called in XX/XX/XXXX and was told there wasn't a record of the voucher being processed yet", and the single most common underlying issue is "and they said that they would request a payment trace for me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating all my messages that had been on my portal were deleted and my account history and record of issue was gone.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
all my messages that had been on my portal were deleted and my account history and record of issue was gone. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
all my messages that had been on my portal were deleted and my account history and record of issue was gone. has a 0% timely response rate to CFPB complaints.
The most common issue reported against all my messages that had been on my portal were deleted and my account history and record of issue was gone. is "and they said that they would request a payment trace for me" in the "with them continually telling me to wait and call back. I called in XX/XX/XXXX and was told there wasn't a record of the voucher being processed yet" product category.
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