all I wanted to do was speak to a customer service rep to set up direct deposit. He said I can either do it online ( of which the pdf form link was not working and not opening to the form ) He also said I can call the automated line to set it up. I told him I already attempted that but the automated line disconnected the call. XXXX entered the two IT ticket issues and told me both issues would be resolved in less than 2 hours. He told me to call the automated line back for any more questions.

What the CFPB Record Shows About all I wanted to do was speak to a customer service rep to set up direct deposit. He said I can either do it online ( of which the pdf form link was not working and not opening to the form ) He also said I can call the automated line to set it up. I told him I already attempted that but the automated line disconnected the call. XXXX entered the two IT ticket issues and told me both issues would be resolved in less than 2 hours. He told me to call the automated line back for any more questions.

all I wanted to do was speak to a customer service rep to set up direct deposit. He said I can either do it online ( of which the pdf form link was not working and not opening to the form ) He also said I can call the automated line to set it up. I told him I already attempted that but the automated line disconnected the call. XXXX entered the two IT ticket issues and told me both issues would be resolved in less than 2 hours. He told me to call the automated line back for any more questions. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I to, and the most recent logged activity is I told him, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, all I wanted to do was speak to a customer service rep to set up direct deposit. He said I can either do it online ( of which the pdf form link was not working and not opening to the form ) He also said I can call the automated line to set it up. I told him I already attempted that but the automated line disconnected the call. XXXX entered the two IT ticket issues and told me both issues would be resolved in less than 2 hours. He told me to call the automated line back for any more questions. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it has a tab in the upper right", and the single most common underlying issue is "it has a drop drown. If you click on Program Documents '' from this drop down".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating all I wanted to do was speak to a customer service rep to set up direct deposit. He said I can either do it online ( of which the pdf form link was not working and not opening to the form ) He also said I can call the automated line to set it up. I told him I already attempted that but the automated line disconnected the call. XXXX entered the two IT ticket issues and told me both issues would be resolved in less than 2 hours. He told me to call the automated line back for any more questions.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.