Total complaints
1
Filed since Qual
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows AlaskaAK's complaint history from CFPB public records. 1 consumers have filed complaints since Qual. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Qual
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How AlaskaAK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| are at least 18 years old | 1 |
| State | Complaints |
|---|---|
| AlabamaAL | 1 |
| Issue | Complaints |
|---|---|
| you can participate in the New to Citi Checking Cash Bonus Offer in select markets. Customers who open via phone or apply online with a residential/home ( not mailing ) address in an Eligible Location can qualify. Eligible Locations include Military Customers elsewhere in the Americas | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
AlaskaAK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Qual, and the most recent logged activity is Qualify So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, AlaskaAK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "are at least 18 years old", and the single most common underlying issue is "you can participate in the New to Citi Checking Cash Bonus Offer in select markets. Customers who open via phone or apply online with a residential/home ( not mailing ) address in an Eligible Location can qualify. Eligible Locations include Military Customers elsewhere in the Americas".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AlaskaAK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
AlaskaAK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
AlaskaAK has a 0% timely response rate to CFPB complaints.
The most common issue reported against AlaskaAK is "you can participate in the New to Citi Checking Cash Bonus Offer in select markets. Customers who open via phone or apply online with a residential/home ( not mailing ) address in an Eligible Location can qualify. Eligible Locations include Military Customers elsewhere in the Americas" in the "are at least 18 years old" product category.
Read our methodology — how this data is sourced, computed, and verified.