Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows agents suggested I apply for an in-house loan modification. I was denied again due to my house being uninhabitable from the fire. Furthermore's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How agents suggested I apply for an in-house loan modification. I was denied again due to my house being uninhabitable from the fire. Furthermore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted XXXX XXXX XXXX XXXX agents advising of my struggles to tender my mortgage payments. XXXX XXXX XXXX agents offered me an opportunity to apply for a loan modification. I completed and returned approximately 5 loan modification applications along with all the requested documents. After receiving what seemed like the paper chase and run-around | 1 |
| State | Complaints |
|---|---|
| agents advised me that my home could NOT be foreclosed for the same reason yet a sale date has been schedule. How is this legally possible? Nationstars agents have been extremely unwilling to work with me. I have not been designated a single point of contact. No other home retention options have been offered and no review of my current financial circumstances has been opened or discussed. In late XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| my home caught fire and has been uninhabitable due to litigation with my insurance company. Nevertheless | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
agents suggested I apply for an in-house loan modification. I was denied again due to my house being uninhabitable from the fire. Furthermore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, agents suggested I apply for an in-house loan modification. I was denied again due to my house being uninhabitable from the fire. Furthermore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted XXXX XXXX XXXX XXXX agents advising of my struggles to tender my mortgage payments. XXXX XXXX XXXX agents offered me an opportunity to apply for a loan modification. I completed and returned approximately 5 loan modification applications along with all the requested documents. After receiving what seemed like the paper chase and run-around", and the single most common underlying issue is "my home caught fire and has been uninhabitable due to litigation with my insurance company. Nevertheless".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating agents suggested I apply for an in-house loan modification. I was denied again due to my house being uninhabitable from the fire. Furthermore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
agents suggested I apply for an in-house loan modification. I was denied again due to my house being uninhabitable from the fire. Furthermore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
agents suggested I apply for an in-house loan modification. I was denied again due to my house being uninhabitable from the fire. Furthermore has a 0% timely response rate to CFPB complaints.
The most common issue reported against agents suggested I apply for an in-house loan modification. I was denied again due to my house being uninhabitable from the fire. Furthermore is "my home caught fire and has been uninhabitable due to litigation with my insurance company. Nevertheless" in the "I contacted XXXX XXXX XXXX XXXX agents advising of my struggles to tender my mortgage payments. XXXX XXXX XXXX agents offered me an opportunity to apply for a loan modification. I completed and returned approximately 5 loan modification applications along with all the requested documents. After receiving what seemed like the paper chase and run-around" product category.
Read our methodology — how this data is sourced, computed, and verified.