Total complaints
1
Filed since More
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Agent stated that the actions taken by the Salesman ( XXXX XXXX was illegal and said that the Resolution Dept. Of Capital One Finance company will launch an investigation of the matter's complaint history from CFPB public records. 1 consumers have filed complaints since More. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since More
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Agent stated that the actions taken by the Salesman ( XXXX XXXX was illegal and said that the Resolution Dept. Of Capital One Finance company will launch an investigation of the matter's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| to add insult to injury | 1 |
| State | Complaints |
|---|---|
| which they did not do. I respectfully submit to you with a great deal of certainty that there is a pattern of ( fraud | 1 |
| Issue | Complaints |
|---|---|
| XXXX issued State required ( Gap Insurance ) at the time of the sales transaction. ( 10 days ) later the same Salesman XXXX XXXX contacted me requesting that I come to the Dealership. Upon arrival at the Dealership he revoked the State Regulatory requirements issued with the purchase of a vehicle. He then proceeded to tear up the original sales contract and the ( Gap Insurance ) policy. In violation of State regulatory requirements. The Salesman then re-issued a New Sales Purchase contract for the citing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Agent stated that the actions taken by the Salesman ( XXXX XXXX was illegal and said that the Resolution Dept. Of Capital One Finance company will launch an investigation of the matter has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to More, and the most recent logged activity is Moreover, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Agent stated that the actions taken by the Salesman ( XXXX XXXX was illegal and said that the Resolution Dept. Of Capital One Finance company will launch an investigation of the matter reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "to add insult to injury", and the single most common underlying issue is "XXXX issued State required ( Gap Insurance ) at the time of the sales transaction. ( 10 days ) later the same Salesman XXXX XXXX contacted me requesting that I come to the Dealership. Upon arrival at the Dealership he revoked the State Regulatory requirements issued with the purchase of a vehicle. He then proceeded to tear up the original sales contract and the ( Gap Insurance ) policy. In violation of State regulatory requirements. The Salesman then re-issued a New Sales Purchase contract for the citing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Agent stated that the actions taken by the Salesman ( XXXX XXXX was illegal and said that the Resolution Dept. Of Capital One Finance company will launch an investigation of the matter: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Agent stated that the actions taken by the Salesman ( XXXX XXXX was illegal and said that the Resolution Dept. Of Capital One Finance company will launch an investigation of the matter has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Agent stated that the actions taken by the Salesman ( XXXX XXXX was illegal and said that the Resolution Dept. Of Capital One Finance company will launch an investigation of the matter has a 0% timely response rate to CFPB complaints.
The most common issue reported against Agent stated that the actions taken by the Salesman ( XXXX XXXX was illegal and said that the Resolution Dept. Of Capital One Finance company will launch an investigation of the matter is "XXXX issued State required ( Gap Insurance ) at the time of the sales transaction. ( 10 days ) later the same Salesman XXXX XXXX contacted me requesting that I come to the Dealership. Upon arrival at the Dealership he revoked the State Regulatory requirements issued with the purchase of a vehicle. He then proceeded to tear up the original sales contract and the ( Gap Insurance ) policy. In violation of State regulatory requirements. The Salesman then re-issued a New Sales Purchase contract for the citing" in the "to add insult to injury" product category.
Read our methodology — how this data is sourced, computed, and verified.