Total complaints
3
Filed since 19.
2026 data Public-data reference. official source
agent
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows agent's complaint history from CFPB public records. 3 consumers have filed complaints since 19. . The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
19.
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
agent complaint mix by product
- I received 1 33.3% – 0% relief
- statements 1 33.3% – 0% relief
- statements and 1 33.3% – 0% relief
How agent's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received notification from the third party consumer reporting agency | 1 |
| statements | 1 |
| statements and documents sent to me by your company ; 20. All letters | 1 |
Top States
| State | Complaints |
|---|---|
| sub-servicer | 2 |
| XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| that Discover Financial Services d/b/a Discover Bank had continued the adverse reporting injuring my credit score and reputation | 1 |
| sub-servicers | 1 |
| attorneys or representatives of your company ; 21. All letters | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About agent
agent has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 19. , and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, agent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received notification from the third party consumer reporting agency", and the single most common underlying issue is "that Discover Financial Services d/b/a Discover Bank had continued the adverse reporting injuring my credit score and reputation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating agent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does agent have?
agent has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does agent respond to complaints on time?
agent has a 0% timely response rate to CFPB complaints.
What is the most common complaint about agent?
The most common issue reported against agent is "that Discover Financial Services d/b/a Discover Bank had continued the adverse reporting injuring my credit score and reputation" in the "I received notification from the third party consumer reporting agency" product category.
Read our methodology — how this data is sourced, computed, and verified.
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