Total complaints
1
Filed since I th
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows again with my concern in knowing that two mortgage specialist informed me that I could move the 6 months of suspended payments to the back end of the loan's complaint history from CFPB public records. 1 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I th
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How again with my concern in knowing that two mortgage specialist informed me that I could move the 6 months of suspended payments to the back end of the loan's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which I believed to be the best option for a hurricane relief and I was informed that all of my notes were put into the system and I would need to be forwarded to another mortgage specialist. The next day another specialist called me and stated that the 3rd option to put the payments on the back of the loan was unavailable and I only had the first two options | 1 |
| State | Complaints |
|---|---|
| I asked for a supervisor. The supervisor then informed me that the 3rd option was available | 1 |
| Issue | Complaints |
|---|---|
| speaking with another agent and she informed me that all 3 options were in fact available for hurricane relief and that she would update my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
again with my concern in knowing that two mortgage specialist informed me that I could move the 6 months of suspended payments to the back end of the loan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then ask, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, again with my concern in knowing that two mortgage specialist informed me that I could move the 6 months of suspended payments to the back end of the loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which I believed to be the best option for a hurricane relief and I was informed that all of my notes were put into the system and I would need to be forwarded to another mortgage specialist. The next day another specialist called me and stated that the 3rd option to put the payments on the back of the loan was unavailable and I only had the first two options", and the single most common underlying issue is "speaking with another agent and she informed me that all 3 options were in fact available for hurricane relief and that she would update my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating again with my concern in knowing that two mortgage specialist informed me that I could move the 6 months of suspended payments to the back end of the loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
again with my concern in knowing that two mortgage specialist informed me that I could move the 6 months of suspended payments to the back end of the loan has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
again with my concern in knowing that two mortgage specialist informed me that I could move the 6 months of suspended payments to the back end of the loan has a 0% timely response rate to CFPB complaints.
The most common issue reported against again with my concern in knowing that two mortgage specialist informed me that I could move the 6 months of suspended payments to the back end of the loan is "speaking with another agent and she informed me that all 3 options were in fact available for hurricane relief and that she would update my account" in the "which I believed to be the best option for a hurricane relief and I was informed that all of my notes were put into the system and I would need to be forwarded to another mortgage specialist. The next day another specialist called me and stated that the 3rd option to put the payments on the back of the loan was unavailable and I only had the first two options" product category.
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