Total complaints
2
Filed since Our
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows again asking us to keep the car as they still had nowhere to receive it. Once we were able to return the car in XX/XX/XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since Our . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Our
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How again asking us to keep the car as they still had nowhere to receive it. Once we were able to return the car in XX/XX/XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when we tried to return the car as early as XXXX | 2 |
| State | Complaints |
|---|---|
| we reconciled all charges | 2 |
| Issue | Complaints |
|---|---|
| we were told this was not possible as their lots were all full due to the XXXX pandemic. We had already secured a new car in XX/XX/XXXX so had no reason to keep the car longer | 1 |
| we were told this was not possible as their lots were all full due to the COVID-19 pandemic. We had already secured a new car in XX/XX/XXXX so had no reason to keep the car longer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
again asking us to keep the car as they still had nowhere to receive it. Once we were able to return the car in XX/XX/XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Our , and the most recent logged activity is Our lease , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, again asking us to keep the car as they still had nowhere to receive it. Once we were able to return the car in XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when we tried to return the car as early as XXXX", and the single most common underlying issue is "we were told this was not possible as their lots were all full due to the XXXX pandemic. We had already secured a new car in XX/XX/XXXX so had no reason to keep the car longer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating again asking us to keep the car as they still had nowhere to receive it. Once we were able to return the car in XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
again asking us to keep the car as they still had nowhere to receive it. Once we were able to return the car in XX/XX/XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
again asking us to keep the car as they still had nowhere to receive it. Once we were able to return the car in XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against again asking us to keep the car as they still had nowhere to receive it. Once we were able to return the car in XX/XX/XXXX is "we were told this was not possible as their lots were all full due to the XXXX pandemic. We had already secured a new car in XX/XX/XXXX so had no reason to keep the car longer" in the "when we tried to return the car as early as XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.