Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows after XXXX minutes of hold time I decided to proceed with this complanint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48101,Servicemember,Consent provided,Web,2021-12-28,Closed with explanation,Yes,N/A,5047694's complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How after XXXX minutes of hold time I decided to proceed with this complanint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48101,Servicemember,Consent provided,Web,2021-12-28,Closed with explanation,Yes,N/A,5047694's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| since my available credit decreased. I have XXXX accounts with Synchrony Bank | 1 |
| Issue | Complaints |
|---|---|
| XXXXXXXX XXXX XXXX All have exceptional history. They did the same thing with my XXXX XXXX account and I reopened the line. This causes me additional inquires and lost history | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
after XXXX minutes of hold time I decided to proceed with this complanint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48101,Servicemember,Consent provided,Web,2021-12-28,Closed with explanation,Yes,N/A,5047694 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after XXXX minutes of hold time I decided to proceed with this complanint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48101,Servicemember,Consent provided,Web,2021-12-28,Closed with explanation,Yes,N/A,5047694 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "since my available credit decreased. I have XXXX accounts with Synchrony Bank", and the single most common underlying issue is "XXXXXXXX XXXX XXXX All have exceptional history. They did the same thing with my XXXX XXXX account and I reopened the line. This causes me additional inquires and lost history".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after XXXX minutes of hold time I decided to proceed with this complanint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48101,Servicemember,Consent provided,Web,2021-12-28,Closed with explanation,Yes,N/A,5047694: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
after XXXX minutes of hold time I decided to proceed with this complanint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48101,Servicemember,Consent provided,Web,2021-12-28,Closed with explanation,Yes,N/A,5047694 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
after XXXX minutes of hold time I decided to proceed with this complanint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48101,Servicemember,Consent provided,Web,2021-12-28,Closed with explanation,Yes,N/A,5047694 has a 0% timely response rate to CFPB complaints.
The most common issue reported against after XXXX minutes of hold time I decided to proceed with this complanint.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MI,48101,Servicemember,Consent provided,Web,2021-12-28,Closed with explanation,Yes,N/A,5047694 is "XXXXXXXX XXXX XXXX All have exceptional history. They did the same thing with my XXXX XXXX account and I reopened the line. This causes me additional inquires and lost history" in the "since my available credit decreased. I have XXXX accounts with Synchrony Bank" product category.
Read our methodology — how this data is sourced, computed, and verified.