Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows AFTER they denied the dispute.,,DISCOVER BANK,FL,33351,,Consent provided,Web,2022-07-22,Closed with explanation,Yes,N/A,5801190's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How AFTER they denied the dispute.,,DISCOVER BANK,FL,33351,,Consent provided,Web,2022-07-22,Closed with explanation,Yes,N/A,5801190's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but when I call any of their phone numbers the call doesn't go through. I submitted to Discover a copy of the Florida statute regarding cancelation of vacation packages that gives the buyer up to XXXX to cancel without reason. Discover reiterated that they needed correspondence from the seller stating they approve the credit which I am unable to reach anyone there. Discover also provided me with a different phone number for the seller and that phone number ( XXXX ) goes to an automated voice and then after pressing prompts I'm on hold for a little over XXXX minutes | 1 |
| Issue | Complaints |
|---|---|
| I'm unable to speak with anyone no matter which prompt I select. Discover has told me that unless I get something in writing from the seller that they will cancel the package | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
AFTER they denied the dispute.,,DISCOVER BANK,FL,33351,,Consent provided,Web,2022-07-22,Closed with explanation,Yes,N/A,5801190 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX of, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, AFTER they denied the dispute.,,DISCOVER BANK,FL,33351,,Consent provided,Web,2022-07-22,Closed with explanation,Yes,N/A,5801190 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but when I call any of their phone numbers the call doesn't go through. I submitted to Discover a copy of the Florida statute regarding cancelation of vacation packages that gives the buyer up to XXXX to cancel without reason. Discover reiterated that they needed correspondence from the seller stating they approve the credit which I am unable to reach anyone there. Discover also provided me with a different phone number for the seller and that phone number ( XXXX ) goes to an automated voice and then after pressing prompts I'm on hold for a little over XXXX minutes", and the single most common underlying issue is "I'm unable to speak with anyone no matter which prompt I select. Discover has told me that unless I get something in writing from the seller that they will cancel the package".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AFTER they denied the dispute.,,DISCOVER BANK,FL,33351,,Consent provided,Web,2022-07-22,Closed with explanation,Yes,N/A,5801190: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
AFTER they denied the dispute.,,DISCOVER BANK,FL,33351,,Consent provided,Web,2022-07-22,Closed with explanation,Yes,N/A,5801190 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
AFTER they denied the dispute.,,DISCOVER BANK,FL,33351,,Consent provided,Web,2022-07-22,Closed with explanation,Yes,N/A,5801190 has a 0% timely response rate to CFPB complaints.
The most common issue reported against AFTER they denied the dispute.,,DISCOVER BANK,FL,33351,,Consent provided,Web,2022-07-22,Closed with explanation,Yes,N/A,5801190 is "I'm unable to speak with anyone no matter which prompt I select. Discover has told me that unless I get something in writing from the seller that they will cancel the package" in the "but when I call any of their phone numbers the call doesn't go through. I submitted to Discover a copy of the Florida statute regarding cancelation of vacation packages that gives the buyer up to XXXX to cancel without reason. Discover reiterated that they needed correspondence from the seller stating they approve the credit which I am unable to reach anyone there. Discover also provided me with a different phone number for the seller and that phone number ( XXXX ) goes to an automated voice and then after pressing prompts I'm on hold for a little over XXXX minutes" product category.
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