Total complaints
1
Filed since Roun
2026 data Public-data reference. official source
after they assumed a contract
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows after they assumed a contract's complaint history from CFPB public records. 1 consumers have filed complaints since Roun. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Roun
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
after they assumed a contract complaint mix by product
- they had 1 100.0% – 0% relief
How after they assumed a contract's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they had all the information they needed from when they assumed my loan in XX/XX/XXXX. It is not a secret that County Tax is paid twice a year. In fact | 1 |
Top States
| State | Complaints |
|---|---|
| and then not take Any Responsibility once an error was discover from their behalf. My Financial Hardship : I signed a legal contract when I purchased my home and that mortgage amount is a solid part of budget. After RoundPoint assumed my original mortgage they changed the legal terms of my contract to reflect their accounting error. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| its so hard to realize that County Tax could increase XXXX in one year and that would be their excuse to me is unethically. I called the next day XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About after they assumed a contract
after they assumed a contract has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Roun, and the most recent logged activity is RoundPoint, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after they assumed a contract reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they had all the information they needed from when they assumed my loan in XX/XX/XXXX. It is not a secret that County Tax is paid twice a year. In fact", and the single most common underlying issue is "its so hard to realize that County Tax could increase XXXX in one year and that would be their excuse to me is unethically. I called the next day XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after they assumed a contract: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does after they assumed a contract have?
after they assumed a contract has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does after they assumed a contract respond to complaints on time?
after they assumed a contract has a 0% timely response rate to CFPB complaints.
What is the most common complaint about after they assumed a contract?
The most common issue reported against after they assumed a contract is "its so hard to realize that County Tax could increase XXXX in one year and that would be their excuse to me is unethically. I called the next day XX/XX/XXXX" in the "they had all the information they needed from when they assumed my loan in XX/XX/XXXX. It is not a secret that County Tax is paid twice a year. In fact" product category.
Read our methodology — how this data is sourced, computed, and verified.
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