Total complaints
2
Filed since Ever
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows after that Citi Flex Plan balance has been paid in full's complaint history from CFPB public records. 2 consumers have filed complaints since Ever. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Ever
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How after that Citi Flex Plan balance has been paid in full's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| We apply any amount you pay above your XXXX XXXX XXXX first to the balance with the highest XXXX | 1 |
| they created an opportunity to charge me interest at 19.99 % which is a direct contradiction to their terms and agreement as highlighted below : We apply any amount you pay above your Minimum Payment Due first to the balance with the highest APR | 1 |
| State | Complaints |
|---|---|
| to the other balances. This will cause you to pay off that Citi Flex Plan balance before the end of its repayment period and XXXX result in an amount remaining due on your next billing statement for the other balance | 1 |
| to the other balances. This will cause you to pay off that Citi Flex Plan balance before the end of its repayment period and may result in an amount remaining due on your next billing statement for the other balance | 1 |
| Issue | Complaints |
|---|---|
| and so on. As a result | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
after that Citi Flex Plan balance has been paid in full has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ever, and the most recent logged activity is Under that, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after that Citi Flex Plan balance has been paid in full reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "We apply any amount you pay above your XXXX XXXX XXXX first to the balance with the highest XXXX", and the single most common underlying issue is "and so on. As a result".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after that Citi Flex Plan balance has been paid in full: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
after that Citi Flex Plan balance has been paid in full has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
after that Citi Flex Plan balance has been paid in full has a 0% timely response rate to CFPB complaints.
The most common issue reported against after that Citi Flex Plan balance has been paid in full is "and so on. As a result" in the "We apply any amount you pay above your XXXX XXXX XXXX first to the balance with the highest XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.