Total complaints
1
Filed since SunT
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows after submitting items as requested by SunTrust's complaint history from CFPB public records. 1 consumers have filed complaints since SunT. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since SunT
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How after submitting items as requested by SunTrust's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX. At this time | 1 |
| State | Complaints |
|---|---|
| all communications from SunTrust ceased. SunTrust did not communicate with us as to whether or not we were approved for a modification. We heard nothing from SunTrust | 1 |
| Issue | Complaints |
|---|---|
| with a 1-time closing for all. SunTrust knew we would not be able to re-qualify | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
after submitting items as requested by SunTrust has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to SunT, and the most recent logged activity is SunTrust M, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after submitting items as requested by SunTrust reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX. At this time", and the single most common underlying issue is "with a 1-time closing for all. SunTrust knew we would not be able to re-qualify".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after submitting items as requested by SunTrust: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
after submitting items as requested by SunTrust has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
after submitting items as requested by SunTrust has a 0% timely response rate to CFPB complaints.
The most common issue reported against after submitting items as requested by SunTrust is "with a 1-time closing for all. SunTrust knew we would not be able to re-qualify" in the "XXXX. At this time" product category.
Read our methodology — how this data is sourced, computed, and verified.