Total complaints
1
Filed since Docu
2026 data Public-data reference. official source
after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees's complaint history from CFPB public records. 1 consumers have filed complaints since Docu. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Docu
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees complaint mix by product
- by the 1 100.0% – 0% relief
How after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| by the way that I did not get in XXXX from XXXX via phone | 1 |
Top States
| State | Complaints |
|---|---|
| but XXXX acknowledged that it did not state they must charge fees for payoff statements. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| regular mail | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees
after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Docu, and the most recent logged activity is Document S, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "by the way that I did not get in XXXX from XXXX via phone", and the single most common underlying issue is "regular mail".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees have?
after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees respond to complaints on time?
after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees has a 0% timely response rate to CFPB complaints.
What is the most common complaint about after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees?
The most common issue reported against after spending 10 hours on the phone with multiple at times rude and impatient departments. I was charged two {$30.00} equaling {$60.00} in fees to generate accurate time appropriate payoff statements that itemized the itemized not guesstimated the Other Charges consisting of {$170.00} recording fee and the {$60.00} fees for P/O Stmt Preparation. The two {$30.00} fees for P/O Stmt Preparation were reversed after I challenged XXXX interpretation of the California Civil Code that cited that a services can/could charge fees is "regular mail" in the "by the way that I did not get in XXXX from XXXX via phone" product category.
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