Total complaints
1
Filed since A fe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows after several operators have read me the list's complaint history from CFPB public records. 1 consumers have filed complaints since A fe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since A fe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How after several operators have read me the list's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Chase bank froze my personal account. A couple of weeks later they withdrew mymoney and closed the account. The operators I talked to said that I can only receive my money with documentation that I was in business prior to XX/XX/XXXX. As an XXXX XXXX I do have documents that I was in business prior to XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| it's clear that the documents that they require are not documents that an XXXX XXXX is required to have in order to operate his business legally. | 1 |
| Issue | Complaints |
|---|---|
| Chase will not provide me a written list of acceptable documents. I asked several different people at Chase and they refused to provide me a list | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
after several operators have read me the list has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A fe, and the most recent logged activity is A few week, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after several operators have read me the list reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase bank froze my personal account. A couple of weeks later they withdrew mymoney and closed the account. The operators I talked to said that I can only receive my money with documentation that I was in business prior to XX/XX/XXXX. As an XXXX XXXX I do have documents that I was in business prior to XX/XX/XXXX", and the single most common underlying issue is "Chase will not provide me a written list of acceptable documents. I asked several different people at Chase and they refused to provide me a list".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after several operators have read me the list: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
after several operators have read me the list has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
after several operators have read me the list has a 0% timely response rate to CFPB complaints.
The most common issue reported against after several operators have read me the list is "Chase will not provide me a written list of acceptable documents. I asked several different people at Chase and they refused to provide me a list" in the "Chase bank froze my personal account. A couple of weeks later they withdrew mymoney and closed the account. The operators I talked to said that I can only receive my money with documentation that I was in business prior to XX/XX/XXXX. As an XXXX XXXX I do have documents that I was in business prior to XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.