Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows after my 9th call to XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How after my 9th call to XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but when I called the general line he had mailed the document. However | 1 |
| Issue | Complaints |
|---|---|
| so I needed to get a request to send it via email as I had requested on each occasion. I called again on XX/XX/XXXX XXXX # XXXX who again escalated the request to be emailed by Friday and to request to speak with a service recovery supervisor if it was not received. Again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
after my 9th call to XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally I , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after my 9th call to XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but when I called the general line he had mailed the document. However", and the single most common underlying issue is "so I needed to get a request to send it via email as I had requested on each occasion. I called again on XX/XX/XXXX XXXX # XXXX who again escalated the request to be emailed by Friday and to request to speak with a service recovery supervisor if it was not received. Again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after my 9th call to XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
after my 9th call to XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
after my 9th call to XXXX. has a 0% timely response rate to CFPB complaints.
The most common issue reported against after my 9th call to XXXX. is "so I needed to get a request to send it via email as I had requested on each occasion. I called again on XX/XX/XXXX XXXX # XXXX who again escalated the request to be emailed by Friday and to request to speak with a service recovery supervisor if it was not received. Again" in the "but when I called the general line he had mailed the document. However" product category.
Read our methodology — how this data is sourced, computed, and verified.