Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows after initially calling the number at XXXX XXXX EST's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How after initially calling the number at XXXX XXXX EST's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the automated system asked me for an account or credit card number. Recall that the Amazon Store Card provided by Synchrony Bank is by nature focused on e-commerce purchases and thus a physical card is unlikely to be needed. Moreover | 1 |
| State | Complaints |
|---|---|
| I was connected with XXXX at XXXX XXXX EST. XXXX informed me that since my matter dealt with the Amazon Store Card that I had to call a different number : XXXX. I asked her to connect me and she did. | 1 |
| Issue | Complaints |
|---|---|
| even when logged in | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
after initially calling the number at XXXX XXXX EST has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was prov, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after initially calling the number at XXXX XXXX EST reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the automated system asked me for an account or credit card number. Recall that the Amazon Store Card provided by Synchrony Bank is by nature focused on e-commerce purchases and thus a physical card is unlikely to be needed. Moreover", and the single most common underlying issue is "even when logged in".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after initially calling the number at XXXX XXXX EST: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
after initially calling the number at XXXX XXXX EST has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
after initially calling the number at XXXX XXXX EST has a 0% timely response rate to CFPB complaints.
The most common issue reported against after initially calling the number at XXXX XXXX EST is "even when logged in" in the "the automated system asked me for an account or credit card number. Recall that the Amazon Store Card provided by Synchrony Bank is by nature focused on e-commerce purchases and thus a physical card is unlikely to be needed. Moreover" product category.
Read our methodology — how this data is sourced, computed, and verified.