Total complaints
5
Filed since ( a
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows after 60 days's complaint history from CFPB public records. 5 consumers have filed complaints since ( a . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since ( a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How after 60 days's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| payment by offset | 4 |
| payment byoffset | 1 |
| State | Complaints |
|---|---|
| to make a report as described in paragraph ( b ) of this section to a credit bureau ; ( 3 ) The debtor 's right to dispute the liability has been exhausted under 29.512 through 29.514 ; and ( 4 ) The debtor may avoid having the Benefits Administrator report the debtor to a credit bureau by paying the debt in one lump sum or making payments current under a repayment schedule. | 3 |
| to make a report as described inparagraph ( b ) of this section to a credit bureau ; ( 3 ) Thedebtor 's right to dispute the liability has been exhausted under 29.512through 29.514 ; and ( 4 ) Thedebtormay avoid having theBenefits Administratorreport thedebtorto a credit bureau by paying the debt in one lump sum or making payments current under arepayment schedule. | 1 |
| to make a report as described in paragraph ( b ) of this section to a credit bureau ; ( 3 ) The debtor 's right to dispute the liability has been exhausted under 29.512 through 29.514 ; and ( 4 ) The debtor may avoid having the Benefits XXXX report the debtor to a credit bureau by paying the debt in one lump sum or making payments current under a repayment schedule. | 1 |
| Issue | Complaints |
|---|---|
| and the debtor 's rights under 29.512 through 29.514 have been exhausted | 4 |
| and thedebtor 's rights under 29.512through 29.514 have been exhausted | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
after 60 days has accumulated 5 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( a , and the most recent logged activity is ( a ) Noti, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, after 60 days reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "payment by offset", and the single most common underlying issue is "and the debtor 's rights under 29.512 through 29.514 have been exhausted".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating after 60 days: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
after 60 days has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
after 60 days has a 0% timely response rate to CFPB complaints.
The most common issue reported against after 60 days is "and the debtor 's rights under 29.512 through 29.514 have been exhausted" in the "payment by offset" product category.
Read our methodology — how this data is sourced, computed, and verified.