AES/PHEAA send me a letter in my AES online account inbox AND in the mail to notify me about the deferment or forbearance end date and about my upcoming bill plus usually how much it will be afterwards. I received the attached letter dated XX/XX/XXXX from AES/PHEAA before my deferment was ending and the only mention of the bill amount but it does state the following : Why We Are Contacting You To remind you that the deferment on your loans will soon expire.

What the CFPB Record Shows About AES/PHEAA send me a letter in my AES online account inbox AND in the mail to notify me about the deferment or forbearance end date and about my upcoming bill plus usually how much it will be afterwards. I received the attached letter dated XX/XX/XXXX from AES/PHEAA before my deferment was ending and the only mention of the bill amount but it does state the following : Why We Are Contacting You To remind you that the deferment on your loans will soon expire.

AES/PHEAA send me a letter in my AES online account inbox AND in the mail to notify me about the deferment or forbearance end date and about my upcoming bill plus usually how much it will be afterwards. I received the attached letter dated XX/XX/XXXX from AES/PHEAA before my deferment was ending and the only mention of the bill amount but it does state the following : Why We Are Contacting You To remind you that the deferment on your loans will soon expire. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to PHEA, and the most recent logged activity is PHEAA/AES , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AES/PHEAA send me a letter in my AES online account inbox AND in the mail to notify me about the deferment or forbearance end date and about my upcoming bill plus usually how much it will be afterwards. I received the attached letter dated XX/XX/XXXX from AES/PHEAA before my deferment was ending and the only mention of the bill amount but it does state the following : Why We Are Contacting You To remind you that the deferment on your loans will soon expire. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "AES clearly knew that I have a Federal Family Education Loan Program ( FFEL ) loan serviced by American Education Services/PHEAA . AES/PHEAA and contacted me last month to notify me of my Public Service Loan Forgiveness ineligibility since I have never been nor am I currently a public service employee. In the letter", and the single most common underlying issue is "I applied for my student loan through FAFSA ( Free Application for Federal Student Aid ) in XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AES/PHEAA send me a letter in my AES online account inbox AND in the mail to notify me about the deferment or forbearance end date and about my upcoming bill plus usually how much it will be afterwards. I received the attached letter dated XX/XX/XXXX from AES/PHEAA before my deferment was ending and the only mention of the bill amount but it does state the following : Why We Are Contacting You To remind you that the deferment on your loans will soon expire.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.