Total complaints
1
Filed since On X
2026 data Public-data reference. official source
advised me that they had closed their investigation based on the information available
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows advised me that they had closed their investigation based on the information available's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
advised me that they had closed their investigation based on the information available complaint mix by product
- I authorized 1 100.0% – 0% relief
How advised me that they had closed their investigation based on the information available's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I authorized a charge to my Citi Bank Credit Card ( ending in XXXX ) of {$2400.00} by XXXX XXXX XXXX in XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| and reversed the credit previously given to me. They also said that I could continue my dispute by responding to the merchant 's documentation. I provided a detailed response to Citi Bank which is included here as a series of attachments. These attachments detail the facts that in an attempt to justify the credit card charges | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| this claim was a lie and I received absolutely nothing for my expenditure. I disputed this charge with Citi Bank ( XXXX XXXX XXXX ) on XX/XX/XXXX. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About advised me that they had closed their investigation based on the information available
advised me that they had closed their investigation based on the information available has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, advised me that they had closed their investigation based on the information available reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I authorized a charge to my Citi Bank Credit Card ( ending in XXXX ) of {$2400.00} by XXXX XXXX XXXX in XXXX", and the single most common underlying issue is "this claim was a lie and I received absolutely nothing for my expenditure. I disputed this charge with Citi Bank ( XXXX XXXX XXXX ) on XX/XX/XXXX. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating advised me that they had closed their investigation based on the information available: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does advised me that they had closed their investigation based on the information available have?
advised me that they had closed their investigation based on the information available has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does advised me that they had closed their investigation based on the information available respond to complaints on time?
advised me that they had closed their investigation based on the information available has a 0% timely response rate to CFPB complaints.
What is the most common complaint about advised me that they had closed their investigation based on the information available?
The most common issue reported against advised me that they had closed their investigation based on the information available is "this claim was a lie and I received absolutely nothing for my expenditure. I disputed this charge with Citi Bank ( XXXX XXXX XXXX ) on XX/XX/XXXX. On XX/XX/XXXX" in the "I authorized a charge to my Citi Bank Credit Card ( ending in XXXX ) of {$2400.00} by XXXX XXXX XXXX in XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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