advised him the account was closed due to XXXX XXXX lack of a Social Security number ( a completely different reason from the XXXX provided by Chase when XXXX XXXX contacted them over the phone ). The branch XXXX indicated this issue could be resolved by removing XXXX XXXX from the account. XXXX XXXX complied and was assured that a check for the account balance would be mailed within XXXX business days.

What the CFPB Record Shows About advised him the account was closed due to XXXX XXXX lack of a Social Security number ( a completely different reason from the XXXX provided by Chase when XXXX XXXX contacted them over the phone ). The branch XXXX indicated this issue could be resolved by removing XXXX XXXX from the account. XXXX XXXX complied and was assured that a check for the account balance would be mailed within XXXX business days.

advised him the account was closed due to XXXX XXXX lack of a Social Security number ( a completely different reason from the XXXX provided by Chase when XXXX XXXX contacted them over the phone ). The branch XXXX indicated this issue could be resolved by removing XXXX XXXX from the account. XXXX XXXX complied and was assured that a check for the account balance would be mailed within XXXX business days. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, advised him the account was closed due to XXXX XXXX lack of a Social Security number ( a completely different reason from the XXXX provided by Chase when XXXX XXXX contacted them over the phone ). The branch XXXX indicated this issue could be resolved by removing XXXX XXXX from the account. XXXX XXXX complied and was assured that a check for the account balance would be mailed within XXXX business days. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase issued a letter restricting the account", and the single most common underlying issue is "he was informed that XXXX XXXX XXXX needed to confirm the first XXXX wire transfers made into XXXX XXXX XXXX XXXX account. Upon learning she resided in XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating advised him the account was closed due to XXXX XXXX lack of a Social Security number ( a completely different reason from the XXXX provided by Chase when XXXX XXXX contacted them over the phone ). The branch XXXX indicated this issue could be resolved by removing XXXX XXXX from the account. XXXX XXXX complied and was assured that a check for the account balance would be mailed within XXXX business days.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.