Total complaints
1
Filed since I am
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows adhering to 15 U.S.C. 1681b ( Permissible purposes of consumer reports ) and 15 U.S.C. 1681c ( Accuracy of information ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,716XX,,Consent provided,Web,2024-09-02,Closed with explanation,Yes,N/A,9994900's complaint history from CFPB public records. 1 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I am
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How adhering to 15 U.S.C. 1681b ( Permissible purposes of consumer reports ) and 15 U.S.C. 1681c ( Accuracy of information ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,716XX,,Consent provided,Web,2024-09-02,Closed with explanation,Yes,N/A,9994900's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| including but not limited to fees related to the repossession and any additional expenses incurred while resolving this issue. Written Apology and Confirmation : A written apology and formal confirmation from XXXX XXXX XXXX XXXX XXXX acknowledging the error and outlining the steps taken to correct it. Investigation and Policy Review : An internal investigation into how this error occurred and a review of policies to prevent such issues in the future. Resolution Request : I am seeking the following resolution to this issue : Correction of Records : XXXX XXXX XXXX XXXX XXXX must immediately update all records to reflect that the vehicle was paid in full with a cashiers check and that there is no lien on the vehicle. This includes rectifying any erroneous claims of a lien on the vehicle with both the dealership and the DMV | 1 |
| Issue | Complaints |
|---|---|
| as per 15 U.S.C. 1681s-2 ( Responsibilities of furnishers of information to consumer reporting agencies ) which mandates accurate reporting. Reimbursement : I request reimbursement for any fees or costs incurred due to this error | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
adhering to 15 U.S.C. 1681b ( Permissible purposes of consumer reports ) and 15 U.S.C. 1681c ( Accuracy of information ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,716XX,,Consent provided,Web,2024-09-02,Closed with explanation,Yes,N/A,9994900 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is I am seeki, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, adhering to 15 U.S.C. 1681b ( Permissible purposes of consumer reports ) and 15 U.S.C. 1681c ( Accuracy of information ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,716XX,,Consent provided,Web,2024-09-02,Closed with explanation,Yes,N/A,9994900 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including but not limited to fees related to the repossession and any additional expenses incurred while resolving this issue. Written Apology and Confirmation : A written apology and formal confirmation from XXXX XXXX XXXX XXXX XXXX acknowledging the error and outlining the steps taken to correct it. Investigation and Policy Review : An internal investigation into how this error occurred and a review of policies to prevent such issues in the future. Resolution Request : I am seeking the following resolution to this issue : Correction of Records : XXXX XXXX XXXX XXXX XXXX must immediately update all records to reflect that the vehicle was paid in full with a cashiers check and that there is no lien on the vehicle. This includes rectifying any erroneous claims of a lien on the vehicle with both the dealership and the DMV", and the single most common underlying issue is "as per 15 U.S.C. 1681s-2 ( Responsibilities of furnishers of information to consumer reporting agencies ) which mandates accurate reporting. Reimbursement : I request reimbursement for any fees or costs incurred due to this error".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating adhering to 15 U.S.C. 1681b ( Permissible purposes of consumer reports ) and 15 U.S.C. 1681c ( Accuracy of information ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,716XX,,Consent provided,Web,2024-09-02,Closed with explanation,Yes,N/A,9994900: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
adhering to 15 U.S.C. 1681b ( Permissible purposes of consumer reports ) and 15 U.S.C. 1681c ( Accuracy of information ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,716XX,,Consent provided,Web,2024-09-02,Closed with explanation,Yes,N/A,9994900 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
adhering to 15 U.S.C. 1681b ( Permissible purposes of consumer reports ) and 15 U.S.C. 1681c ( Accuracy of information ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,716XX,,Consent provided,Web,2024-09-02,Closed with explanation,Yes,N/A,9994900 has a 0% timely response rate to CFPB complaints.
The most common issue reported against adhering to 15 U.S.C. 1681b ( Permissible purposes of consumer reports ) and 15 U.S.C. 1681c ( Accuracy of information ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,716XX,,Consent provided,Web,2024-09-02,Closed with explanation,Yes,N/A,9994900 is "as per 15 U.S.C. 1681s-2 ( Responsibilities of furnishers of information to consumer reporting agencies ) which mandates accurate reporting. Reimbursement : I request reimbursement for any fees or costs incurred due to this error" in the "including but not limited to fees related to the repossession and any additional expenses incurred while resolving this issue. Written Apology and Confirmation : A written apology and formal confirmation from XXXX XXXX XXXX XXXX XXXX acknowledging the error and outlining the steps taken to correct it. Investigation and Policy Review : An internal investigation into how this error occurred and a review of policies to prevent such issues in the future. Resolution Request : I am seeking the following resolution to this issue : Correction of Records : XXXX XXXX XXXX XXXX XXXX must immediately update all records to reflect that the vehicle was paid in full with a cashiers check and that there is no lien on the vehicle. This includes rectifying any erroneous claims of a lien on the vehicle with both the dealership and the DMV" product category.
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