Total complaints
1
Filed since Over
2026 data Public-data reference. official source
add dual authentication
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows add dual authentication's complaint history from CFPB public records. 1 consumers have filed complaints since Over. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Over
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
add dual authentication complaint mix by product
- I returned 1 100.0% – 0% relief
How add dual authentication's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I returned home to find countless packages piled on my front stoop. I took pictures of the boxes. I called XXXX again. I asked them what to do with all of these packages that I did not order. I was told that | 1 |
Top States
| State | Complaints |
|---|---|
| etc. which I had already done. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| it was clearly marked as fraud and that I would receive an email once it had been investigated. I mentioned to the gentleman that I had no order so I could not start a return. I told him that the scam made absolutely no sense to me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About add dual authentication
add dual authentication has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Over, and the most recent logged activity is Over the n, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, add dual authentication reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I returned home to find countless packages piled on my front stoop. I took pictures of the boxes. I called XXXX again. I asked them what to do with all of these packages that I did not order. I was told that", and the single most common underlying issue is "it was clearly marked as fraud and that I would receive an email once it had been investigated. I mentioned to the gentleman that I had no order so I could not start a return. I told him that the scam made absolutely no sense to me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating add dual authentication: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does add dual authentication have?
add dual authentication has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does add dual authentication respond to complaints on time?
add dual authentication has a 0% timely response rate to CFPB complaints.
What is the most common complaint about add dual authentication?
The most common issue reported against add dual authentication is "it was clearly marked as fraud and that I would receive an email once it had been investigated. I mentioned to the gentleman that I had no order so I could not start a return. I told him that the scam made absolutely no sense to me" in the "I returned home to find countless packages piled on my front stoop. I took pictures of the boxes. I called XXXX again. I asked them what to do with all of these packages that I did not order. I was told that" product category.
Read our methodology — how this data is sourced, computed, and verified.
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