Total complaints
1
Filed since 14.
2026 data Public-data reference. official source
acting under the authority of DISCOVER BANK
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows acting under the authority of DISCOVER BANK's complaint history from CFPB public records. 1 consumers have filed complaints since 14. . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
14.
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
acting under the authority of DISCOVER BANK complaint mix by product
- are the 1 100.0% – 0% relief
How acting under the authority of DISCOVER BANK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| are the bad cops. They are obdurate | 1 |
Top States
| State | Complaints |
|---|---|
| never fully release the debtor of their obligations under the underlying student loan contract. This is unconscionable. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and threatening. They take the approach that debtors must sign the agreement they send ex post facto | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About acting under the authority of DISCOVER BANK
acting under the authority of DISCOVER BANK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 14. , and the most recent logged activity is 14. Advoca, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, acting under the authority of DISCOVER BANK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "are the bad cops. They are obdurate", and the single most common underlying issue is "and threatening. They take the approach that debtors must sign the agreement they send ex post facto".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating acting under the authority of DISCOVER BANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does acting under the authority of DISCOVER BANK have?
acting under the authority of DISCOVER BANK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does acting under the authority of DISCOVER BANK respond to complaints on time?
acting under the authority of DISCOVER BANK has a 0% timely response rate to CFPB complaints.
What is the most common complaint about acting under the authority of DISCOVER BANK?
The most common issue reported against acting under the authority of DISCOVER BANK is "and threatening. They take the approach that debtors must sign the agreement they send ex post facto" in the "are the bad cops. They are obdurate" product category.
Read our methodology — how this data is sourced, computed, and verified.
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