Total complaints
2
Filed since In s
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows across the board or solely to me's complaint history from CFPB public records. 2 consumers have filed complaints since In s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since In s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How across the board or solely to me's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there are ongoing television news stories showing that XXXX is associated with a credit card scam similar to the scam XXXX transactions XXXX keeps allowing on my account. XXXX offers no explanation or support for their new classification. This | 1 |
| there are ongoing television news stories showing that XXXX is associated with a credit card scam similar to the scam XXXX transactions Citi keeps allowing on my account. Citi offers no explanation or support for their new classification. This | 1 |
| State | Complaints |
|---|---|
| my case does not rest solely on a finding of fraud. Disputed debt consists solely of transactions that XXXX previously identified to me | 1 |
| my case does not rest solely on a finding of fraud. Disputed debt consists solely of transactions that Citi previously identified to me | 1 |
| Issue | Complaints |
|---|---|
| notifications and behaviors that all treated XXXX as fraudulent | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
across the board or solely to me has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In s, and the most recent logged activity is In spite o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, across the board or solely to me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there are ongoing television news stories showing that XXXX is associated with a credit card scam similar to the scam XXXX transactions XXXX keeps allowing on my account. XXXX offers no explanation or support for their new classification. This", and the single most common underlying issue is "notifications and behaviors that all treated XXXX as fraudulent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating across the board or solely to me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
across the board or solely to me has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
across the board or solely to me has a 0% timely response rate to CFPB complaints.
The most common issue reported against across the board or solely to me is "notifications and behaviors that all treated XXXX as fraudulent" in the "there are ongoing television news stories showing that XXXX is associated with a credit card scam similar to the scam XXXX transactions XXXX keeps allowing on my account. XXXX offers no explanation or support for their new classification. This" product category.
Read our methodology — how this data is sourced, computed, and verified.