Total complaints
60
Filed since Any
2026 data Public-data reference. official source
accurate
60 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
60 consumer complaints filed with the CFPB
This profile shows accurate's complaint history from CFPB public records. 60 consumers have filed complaints since Any . The company has a 0% timely response rate and has provided relief in 3.3% of cases.
60
Total Complaints
0%
Timely Response
0%
Disputed
3.3%
Relief Provided
26
States Active
Any
Since
Timely response
0%
CFPB-tracked response window
Relief rate
3.3%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 3.3%
Industry median
Share closed with monetary or non-monetary relief.
accurate complaint mix by product
- at a 7 25.0% – 0% relief
- XXXX 6 21.4% – 0% relief
- I recently 3 10.7% – 0% relief
- unverifiable 3 10.7% – 0% relief
- shows two 3 10.7% – 0% relief
- I am 3 10.7% – 0% relief
- FDCPA 3 10.7% – 0% relief
How accurate's 60 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| at a minimum | 7 |
| XXXX | 6 |
| I recently received a copy of my credit report and found that you are illegally reporting inaccurate | 3 |
| unverifiable | 3 |
| shows two separate accounts with similar details : XXXX. XXXX XXXX XXXX Balance {$1400.00} Opened XX/XX/XXXX Original Creditor : XXXX XXXX XXXX XXXX. XXXX XXXX XXXX Balance {$1300.00} Opened XX/XX/XXXX Original Creditor : XXXX XXXX XXXX XXXX These accounts appear to be duplicate | 3 |
| I am rendering this official writ consumer CHECK OF COMPLIANT REPORTING and CHALLENGE versus any and all insufficient reporting and ineptitude to sufficiently document factual reporting verifiability of validness | 3 |
| FDCPA | 3 |
| please note that this is not a request for verification of my mailing address. Rather | 3 |
| the Department of Education ( ED ) has established standards requiring loan servicers to communicate in a manner that is clear | 3 |
| including but not limited to 15 U.S.C. 1681a | 2 |
| therefore meet the minimum criteria for being compelled to be and only be true | 2 |
| such as proof of payments | 2 |
| PA XXXX | 2 |
| 607 ( b ) | 2 |
| XXXX ( Original Creditor : XXXX XXXX ) XXXX Balance : {$310.00} ; XXXX XXXX Balance : {$0.00} ; US DEPT ED XXXX Balance : {$2100.00} ; US DEPT ED XXXX Balance XXXX {$4200.00} ; US DEPT ED XXXX Balance : {$4400.00} ; US DEPT ED XXXX Balance : {$9300.00} ; US DEPT ED XXXX Balance : {$2100.00} XXXX US DEPT ED XXXX Balance : {$3700.00} ; US DEPT ED XXXX Balance : {$4100.00} ; US DEPT ED XXXX Balance : {$10000.00} ; US DEPT ED XXXX Balance : {$5000.00} ; US DEPT ED XXXX Balance : {$7500.00} ; XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| High Balance : {$1300.00} | 1 |
| Sunrise Credit Services continues furnishing this account without any supporting documentation. Reporting a debt without validation while it is disputed violates FDCPA 809 ( b ) | 1 |
| they are reporting a XXXXXXXX XXXX account for {$3300.00} and a XXXX XXXXXXXX account for {$730.00} to XXXX XXXX XXXX XXXX Because these accounts are being reported during a period in which the company is violating federal collection laws | 1 |
| a XXXX XXXX veteran | 1 |
| please consider this letter as my final dispute under the Fair Credit Reporting Act and XXXX | 1 |
| GA XXXX ; XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| the Department of Education ( XXXX ) has established standards requiring loan servicers to communicate in a manner that is clear | 1 |
| XXXX XXXX Balance : {$0.00} ; XXXX | 1 |
| I am concerned about inconsistent guidance | 1 |
| XXXX ( Original Creditor : XXXX XXXX ) XXXX Balance : {$310.00} ; USDOEXXXX XXXX Balance : {$0.00} ; US DEPT ED XXXX Balance : {$2100.00} ; US DEPT ED XXXX Balance XXXX {$4200.00} ; US DEPT ED XXXX Balance : {$4400.00} ; US DEPT ED XXXX Balance : {$9300.00} ; US DEPT ED XXXX Balance : {$2100.00} ; US DEPT ED XXXX Balance : {$3700.00} ; US DEPT ED XXXX Balance : {$4100.00} ; US DEPT XXXX XXXX Balance : {$10000.00} ; US DEPT ED XXXX Balance : {$5000.00} ; US DEPT ED XXXX Balance : {$7500.00} ; XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX : {$0.00} ; XXXX | 1 |
| please consider this letter as my final dispute under the Fair Credit Reporting Act and Persolve | 1 |
| they are reporting a Synchrony Bank account for {$3300.00} and a XXXX XXXX account for {$730.00} to XXXX XXXX and XXXX. Because these accounts are being reported during a period in which the company is violating federal collection laws | 1 |
| XXXX XXXX Balance : {$500.00} | 1 |
| Street Name | 1 |
Top States
| State | Complaints |
|---|---|
| correct | 12 |
| physically proven data. THIS OFFICIAL CONSUMER COMPLAINT is my compliance-based contesting of the accusers reporting privilege related to any negativity accused versus me. In this | 7 |
| and actionable servicing communications | 4 |
| compliant | 3 |
| and belong to me. | 3 |
| complete | 3 |
| and legally compliant. | 3 |
| and verifiable | 2 |
| and non-misleading information. | 2 |
| and not obsolete on the consumer who is the subject of the report. A consumer report may include an account that was discharged in bankruptcy ( as well as the bankruptcy itself ) | 2 |
| and fairyet this account remains on my report without proper validation. | 2 |
| and up to date. Therefore | 2 |
| and complete | 2 |
| and verifiable credit report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,48219,,Consent provided,Web,2025-08-05,Closed with explanation,Yes,N/A,15102428 | 1 |
| and verified reporting | 1 |
| and verifiable data. | 1 |
| and fully verifiable credit report. | 1 |
| and completely certified ordered format of the XXXX XXXX COMPLIANCE STANDARD of reporting standard ( XXXX ).,,CLGF Holdco 1 | 1 |
| and complete claims against me.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,47201,,Consent provided,Web,2025-06-12,Closed with explanation,Yes,N/A,14038663 | 1 |
| and verifiable credit report.,,EQUIFAX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| regulations | 7 |
| complete | 4 |
| mental health | 3 |
| or inaccurately balanced. The balances | 3 |
| and not misleading. In XXXX | 3 |
| accuracy | 3 |
| including date of sale | 3 |
| made in accordance with 15 USC 1692g | 3 |
| 1681e ( b ) | 2 |
| SC XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
| I am requesting you to immediately report a XXXX balance and update XXXX | 2 |
| {$560.00} | 2 |
| XXXX ; XXXX XXXX ; XXXX | 2 |
| or settlement agreements. ] Under Section 1681i of the FCRA | 2 |
| PA XXXX | 2 |
| 611 ( a ) | 2 |
| and false information about me. The following alleged account is listed as Open with a PAST DUE BALANCE of XXXX as of XX/XX/XXXX with balance XXXX balance original balance XXXX as of XX/XX/XXXX to Experian. XXXX shows open with XXXX PAST DUE balance of XXXX original balance XXXX as of XX/XX/XXXX both account have shown different Amount in the past due and balance owed which is violation of the FRCA LAWS IT DOES NOT MEET FRCA REQUIREMENTS AND MUST BE PERMANENTLY DELETED FROM MY RECORDS I HAVE FILED MULTIPLE DISPUTES asking for ORIGINAL COPY OF THe CONTRACT with my HAND WRITTEN SIGNATURE validation of the debt and how it was validated and verified AND THEY ALL COME BACK VERIFIED AND UPDATED WITH NO. INFORMATION ON HOW IT WAS VALIDATES OR WITHIN TWO OR THREE DAYS WHICH TELLS ME THE FINDING AND INACCURACY I POINTED OUT IN MY DISPUTES WERE NOT FULLY INVESTIGATING PROPERLY AND YOU ARE ALLOWING A CREDITOR TO FALSELY REPORT INCOMPLETE AND INACCURATE INFORMATION ILLEGALLY WHICH IS HARMING MY RIGHTS AS A CONSUMER TO A FAIR Report with showing COMPLETE ACCURATE AND CONSISTENT REPORT for XXXX XXXX | 1 |
| and false information about me. The following alleged account is listed as closed charged off DUE BALANCE of XXXX as of XX/XX/XXXX with balance XXXX balance how can a charged off balance be at XXXX as of XX/XX/XXXX to Equifax which is violation of the FRCA LAWS IT DOES NOT MEET FRCA REQUIREMENTS AND MUST BE PERMANENTLY DELETED FROM MY RECORDS I HAVE FILED MULTIPLE DISPUTES asking for ORIGINAL COPY OF THe CONTRACT with my HAND WRITTEN SIGNATURE validation of the debt and how it was validated and verified AND THEY ALL COME BACK VERIFIED AND UPDATED WITH NO. INFORMATION ON HOW IT WAS VALIDATES OR WITHIN TWO OR THREE DAYS WHICH TELLS ME THE FINDING AND INACCURACY I POINTED OUT IN MY DISPUTES WERE NOT FULLY INVESTIGATING PROPERLY AND YOU ARE ALLOWING A CREDITOR TO FALSELY REPORT INCOMPLETE AND INACCURATE INFORMATION ILLEGALLY WHICH IS HARMING MY RIGHTS AS A CONSUMER TO A FAIR Report with showing COMPLETE ACCURATE AND CONSISTENT REPORT for XXXX XXXX | 1 |
| NV XXXX ; XXXX XXXX XXXX XXXX XXXX | 1 |
| increasing the cost of credit and causing lenders to view me as high-risk. I discovered this during a routine credit check and immediately filed disputes with the credit bureau | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About accurate
accurate has accumulated 60 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 53 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Any , and the most recent logged activity is [ Provide , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, accurate reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 3.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at a minimum", and the single most common underlying issue is "regulations".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating accurate: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does accurate have?
accurate has received 60 consumer complaints filed with the Consumer Financial Protection Bureau.
Does accurate respond to complaints on time?
accurate has a 0% timely response rate to CFPB complaints.
What is the most common complaint about accurate?
The most common issue reported against accurate is "regulations" in the "at a minimum" product category.
Read our methodology — how this data is sourced, computed, and verified.
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