Total complaints
113
Filed since ( 3
2026 data Public-data reference. official source
accuracy
113 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
113 consumer complaints filed with the CFPB
This profile shows accuracy's complaint history from CFPB public records. 113 consumers have filed complaints since ( 3 . The company has a 0% timely response rate and has provided relief in 1.8% of cases.
113
Total Complaints
0%
Timely Response
0%
Disputed
1.8%
Relief Provided
12
States Active
( 3
Since
Timely response
0%
CFPB-tracked response window
Relief rate
1.8%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 1.8%
Industry median
Share closed with monetary or non-monetary relief.
accuracy complaint mix by product
- impartiality 50 61.0% – 0% relief
- NY XXXX 9 11.0% – 0% relief
- CA XXXX 7 8.5% – 0% relief
- XXXX 5 6.1% – 0% relief
- XXXX 4 4.9% – 0% relief
- Congressional purposes 4 4.9% – 0% relief
- but no 3 3.7% – 67% relief
How accuracy's 113 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| impartiality | 50 |
| NY XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX | 9 |
| CA XXXX ; XXXX XXXX XXXX XXXX XXXX | 7 |
| XXXX | 5 |
| XXXX AND XXXX ARE CURRENTLY IN VIOLATION AND HAS VOLATED MY RIGHTS UNDER FCRA AND FDCPA | 4 |
| Congressional purposes | 4 |
| but no documentation or method of verification was ever disclosed Violation : FCRA 611 ( a ) ( 7 ) : Failure to provide method of verification FCRA 623 ( a ) ( 1 ) ( A ) : Data must be accurate and complete Request : Remove the late payments or provide full breakdown from original creditor with method of verification used 3. Account : XXXX XXXXXXXX * * * * Issue : This account reports multiple derogatory statuses ( 30 | 3 |
| secondary | 3 |
| accounting audits | 3 |
| personnel | 2 |
| EXPERAIN AND XXXX ARE CURRENTLY IN VIOLATION AND HAS VOLATED MY RIGHTS UNDER FCRA AND FDCPA | 2 |
| according to 15 U.S.C. 1681 ( b ) | 2 |
| XXXX AND TRANSUNION ARE CURRENTLY IN VIOLATION AND HAS VOLATED MY RIGHTS UNDER FCRA AND FDCPA | 2 |
| the companies continue to report false | 2 |
| Credit Limit XXXX No. of Months (terms) XXXX | 1 |
| on XX/XX/XXXX | 1 |
| including their Office of the President | 1 |
| Furnisher Duties of Accuracy Under the Fair Credit Reporting Act The stated purpose of the Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681 | 1 |
| per the FCRA | 1 |
| by committing such failure as a consumer reporting agency | 1 |
| I have been referenced to or contacted by : BridgeQuest Bridgecrest XXXX Because of these inconsistencies | 1 |
| I have submitted the required FTC reports | 1 |
| including collections | 1 |
| EQUIFAX has not been exercising their grave responsibilities that was given to them nor performing reasonable procedures for meeting the needs of commerce for consumer credit | 1 |
| Transunion | 1 |
| 15 USC 1681 ( 602 ) of the FCRA states | 1 |
| as this organization has not followed | 1 |
| I request that each disputed item be thoroughly reinvestigated directly with the original creditors or furnishers | 1 |
| XXXX or Experian ) about inaccurate personal information on my credit report. Even after notifying them many times about this error they still continue to report this incorrect personal information on my file. Not only is it unfair | 1 |
Top States
| State | Complaints |
|---|---|
| relevancy | 79 |
| completeness | 19 |
| relevance | 3 |
| and consistent data formatting Request : Remove all derogatory data or provide original contract/payment history showing the alleged delinquency dates XXXX. Account : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Issue : This account reports as a charge-off with a {$250.00} balance | 3 |
| and nondiscriminatory reporting. | 2 |
| completeness (within the designated timeframe) | 1 |
| and procedural integrity of the decision. | 1 |
| and fairness. I most recently spoke with someone in the Office of the President and received the same answer. When I questioned her that there was no way for a human being to see why I was tiered how I was and review it for a possible error | 1 |
| relevancy and proper utilization of such information in accordance with the requirements of this title. | 1 |
| and compliance with federal and state consumer protection laws including | 1 |
| or consumer authorization. | 1 |
| and reliability of my credit profile. I also request a detailed written report of the results of your reinvestigation | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| personnel | 67 |
| as explicitly documented in the accompanying file. Regrettably | 16 |
| and unfair credit reporting methods and undermine the public confidence which is essential to the continued functioning of the banking system ( b ) Reasonable procedures It Is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit. personnel | 8 |
| 90 | 3 |
| p personnel | 3 |
| and other information in a manner which is fair and equitable to the consumer. The consumer reporting agency | 2 |
| and balances as related to only the account agreements ) I hold with you of which there exists a consumer-credit contract detailing my agreement with any and all terms of said proven contract alleged which additionally is unmistakable in the bearing of my execution of lawful signature indisputably showing that I am knowledgeable of any and all conditions of such that might have created any derogatory or non-positive reflections upon my account history. I demand concrete and irrefutable physical evidence of any and all documented proof that I am or have ( or ever had ) been late. Please also be aware that any negative mark found on my credit reports ( including XXXX | 2 |
| incomplete | 2 |
| Date Last Active XXXX XXXX XXXX Year History as identified within the report at hand. Upon careful examination | 1 |
| short credit history | 1 |
| and I was informed that their tiering process is entirely automated | 1 |
| is to require consumer reporting agencies ( CRAs ) to adopt reasonable procedures to meet the needs for consumer credit | 1 |
| current creditor | 1 |
| Congress imposed obligations both on consumer reporting agencies ( CRAs ) such as credit bureaus that compile consumer reports | 1 |
| late payments | 1 |
| insurance | 1 |
| closure dates | 1 |
| and balances as related to only the account agreements ) I hold with you of which there exists a consumer-credit contract detailing my agreement with any and all terms of said proven contract alleged which additionally is unmistakable in the bearing of my execution of lawful signature indisputably showing that I am knowledgeable of any and all conditions of such that might have created any derogatory or non-positive reflections upon my account history. I demand concrete and irrefutable physical evidence of any and all documented proof that I am or have ( or ever had ) been late. Please also be aware that any negative mark found on my credit reports ( including Experian | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About accuracy
accuracy has accumulated 113 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 109 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 3 , and the most recent logged activity is violation , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, accuracy reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 1.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "impartiality", and the single most common underlying issue is "personnel".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating accuracy: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does accuracy have?
accuracy has received 113 consumer complaints filed with the Consumer Financial Protection Bureau.
Does accuracy respond to complaints on time?
accuracy has a 0% timely response rate to CFPB complaints.
What is the most common complaint about accuracy?
The most common issue reported against accuracy is "personnel" in the "impartiality" product category.
Read our methodology — how this data is sourced, computed, and verified.
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