Total complaints
1
Filed since Anyh
2026 data Public-data reference. official source
accounts taken over
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows accounts taken over's complaint history from CFPB public records. 1 consumers have filed complaints since Anyh. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Anyh
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
accounts taken over complaint mix by product
- I ask 1 100.0% – 0% relief
How accounts taken over's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I ask that all cases be re-opened as the stores side of Citi has done on my MC accounts. I ask that XXXX be removed from the cases altogether and I request that the new investigator call me to discuss all issues | 1 |
Top States
| State | Complaints |
|---|---|
| defrauded and then ACH payments made on their accounts that were not at all authorized | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| thank you for the MC agreements on all accounts but oddly enough there is no record of any signature on any of them? Have you lost these records as well Citi? Stop scamming me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About accounts taken over
accounts taken over has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Anyh, and the most recent logged activity is Anyhow, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, accounts taken over reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I ask that all cases be re-opened as the stores side of Citi has done on my MC accounts. I ask that XXXX be removed from the cases altogether and I request that the new investigator call me to discuss all issues", and the single most common underlying issue is "thank you for the MC agreements on all accounts but oddly enough there is no record of any signature on any of them? Have you lost these records as well Citi? Stop scamming me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating accounts taken over: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does accounts taken over have?
accounts taken over has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does accounts taken over respond to complaints on time?
accounts taken over has a 0% timely response rate to CFPB complaints.
What is the most common complaint about accounts taken over?
The most common issue reported against accounts taken over is "thank you for the MC agreements on all accounts but oddly enough there is no record of any signature on any of them? Have you lost these records as well Citi? Stop scamming me" in the "I ask that all cases be re-opened as the stores side of Citi has done on my MC accounts. I ask that XXXX be removed from the cases altogether and I request that the new investigator call me to discuss all issues" product category.
Read our methodology — how this data is sourced, computed, and verified.
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