Total complaints
1
Filed since Two
2026 data Public-data reference. official source
account number and was told the only remedy was a new card
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows account number and was told the only remedy was a new card's complaint history from CFPB public records. 1 consumers have filed complaints since Two . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Two
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
account number and was told the only remedy was a new card complaint mix by product
- I received 1 100.0% – 0% relief
How account number and was told the only remedy was a new card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received a call from someone in the dispute resolution department at Capital One who told me they reviewed the calls and found no malice '' and that the fact that I ended the call without authorizing a new card to be sent to me ( I was unaware they needed more authorization - I had provided all my verification info including name | 1 |
Top States
| State | Complaints |
|---|---|
| so I assumed a new card had been issued ) that this was my fault and the only remedy would be to wait another week for a card to arrive in the mail. I asked for another remedy and was told there are no other remedies. I said that while I can own that I was frustrated in my initial conversations with Capital One | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| phone number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About account number and was told the only remedy was a new card
account number and was told the only remedy was a new card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Two , and the most recent logged activity is Two hours , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, account number and was told the only remedy was a new card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a call from someone in the dispute resolution department at Capital One who told me they reviewed the calls and found no malice '' and that the fact that I ended the call without authorizing a new card to be sent to me ( I was unaware they needed more authorization - I had provided all my verification info including name", and the single most common underlying issue is "phone number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating account number and was told the only remedy was a new card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does account number and was told the only remedy was a new card have?
account number and was told the only remedy was a new card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does account number and was told the only remedy was a new card respond to complaints on time?
account number and was told the only remedy was a new card has a 0% timely response rate to CFPB complaints.
What is the most common complaint about account number and was told the only remedy was a new card?
The most common issue reported against account number and was told the only remedy was a new card is "phone number" in the "I received a call from someone in the dispute resolution department at Capital One who told me they reviewed the calls and found no malice '' and that the fact that I ended the call without authorizing a new card to be sent to me ( I was unaware they needed more authorization - I had provided all my verification info including name" product category.
Read our methodology — how this data is sourced, computed, and verified.
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