2026 data Public-data reference. official source

account balance

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows account balance's complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In t
Since

Total complaints

1

Filed since In t

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

account balance complaint mix by product

Total complaints: 1

account balance complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Ally claims: 1 complaints (100.0%), resolution 0.0% Ally claims 100.0%
  • Ally claims 1 100.0% 0% relief

How account balance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Ally claims they have closed the account 1

Top States

State Complaints
or other information upon request. They refuse to remove my personal data from their systems and the emails I continue to receive ( including the most recent email today XX/XX/XXXX ) indicate that my account is open and that I am receiving secure communications from their team regarding the account which I can not see and which they will not disclose to me upon request. 1

Top Issues

Issue Complaints
including written communications 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About account balance

account balance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the int, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, account balance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Ally claims they have closed the account", and the single most common underlying issue is "including written communications".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating account balance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does account balance have?

account balance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does account balance respond to complaints on time?

account balance has a 0% timely response rate to CFPB complaints.

What is the most common complaint about account balance?

The most common issue reported against account balance is "including written communications" in the "Ally claims they have closed the account" product category.

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