Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows according to Chase. I paid them in full and began researching my options.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How according to Chase. I paid them in full and began researching my options.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was informed by letter from Chase that they had concluded their investigation and the conclusion for each XXXX transaction was that You received benefit from this transaction. '' I was contacted by the fraud investigator | 1 |
| Issue | Complaints |
|---|---|
| by phone and she told me that they were placing the charges back to my account and that the result of the investigation was that I owed the money. According to Ms. XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
according to Chase. I paid them in full and began researching my options. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, according to Chase. I paid them in full and began researching my options. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was informed by letter from Chase that they had concluded their investigation and the conclusion for each XXXX transaction was that You received benefit from this transaction. '' I was contacted by the fraud investigator", and the single most common underlying issue is "by phone and she told me that they were placing the charges back to my account and that the result of the investigation was that I owed the money. According to Ms. XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating according to Chase. I paid them in full and began researching my options.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
according to Chase. I paid them in full and began researching my options. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
according to Chase. I paid them in full and began researching my options. has a 0% timely response rate to CFPB complaints.
The most common issue reported against according to Chase. I paid them in full and began researching my options. is "by phone and she told me that they were placing the charges back to my account and that the result of the investigation was that I owed the money. According to Ms. XXXX" in the "I was informed by letter from Chase that they had concluded their investigation and the conclusion for each XXXX transaction was that You received benefit from this transaction. '' I was contacted by the fraud investigator" product category.
Read our methodology — how this data is sourced, computed, and verified.