Total complaints
2
Filed since The
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows according to Article 8 of the Compliance Agreement - to fully cooperate in adjusting for clerical errors on any and all loan closing documentation deemed necessary or desirable in the reasonable discretion of the Lender to enable the Lender to sell's complaint history from CFPB public records. 2 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How according to Article 8 of the Compliance Agreement - to fully cooperate in adjusting for clerical errors on any and all loan closing documentation deemed necessary or desirable in the reasonable discretion of the Lender to enable the Lender to sell's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| said Caliber required XXXX to buy back loan because of incomplete paperwork. ( email : XX/XX/XXXX ) It has been since XX/XX/XXXX that XXXX has been saying that the loan is under review for foreclosure by HUD. The Senior VP of XXXX | 1 |
| said XXXX required FDM to buy back loan because of incomplete paperwork. ( email : XXXX ) It has been since XX/XX/2018 that FDM has been saying that the loan is under review for foreclosure by HUD. The Senior VP of FDM | 1 |
| State | Complaints |
|---|---|
| convey PLEASE NOTE that XXXX have complied to complete business of the closing and sell of the loan ; and that on XX/XX/XXXX XXXX was given direct access to XXXX bank account. And without previous notice or approval XXXX changed the XXXX XXXX account password. Re : IP ADDRESS FDM appears to be attempting a cover up : Phone message XX/XX/XXXX XXXX XXXX XXXX beginning of pressure and stress ; we would like to process another loan for you. | 1 |
| convey PLEASE NOTE that XXXX have complied to complete business of the closing and sell of the loan ; and that on XX/XX/XXXX FDM was given direct access to XXXX bank account. And without previous notice or approval FDM changed the XXXX Bank account password. Re : IP ADDRESS FDM appears to be attempting a cover up : Phone message XXXX FDM XXXX XXXX beginning of pressure and stress ; we would like to process another loan for you. | 1 |
| Issue | Complaints |
|---|---|
| pain and suffering ; intimidate and threaten with the following emails : 1. Mr. XXXX | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
according to Article 8 of the Compliance Agreement - to fully cooperate in adjusting for clerical errors on any and all loan closing documentation deemed necessary or desirable in the reasonable discretion of the Lender to enable the Lender to sell has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The FHA lo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, according to Article 8 of the Compliance Agreement - to fully cooperate in adjusting for clerical errors on any and all loan closing documentation deemed necessary or desirable in the reasonable discretion of the Lender to enable the Lender to sell reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "said Caliber required XXXX to buy back loan because of incomplete paperwork. ( email : XX/XX/XXXX ) It has been since XX/XX/XXXX that XXXX has been saying that the loan is under review for foreclosure by HUD. The Senior VP of XXXX", and the single most common underlying issue is "pain and suffering ; intimidate and threaten with the following emails : 1. Mr. XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating according to Article 8 of the Compliance Agreement - to fully cooperate in adjusting for clerical errors on any and all loan closing documentation deemed necessary or desirable in the reasonable discretion of the Lender to enable the Lender to sell: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
according to Article 8 of the Compliance Agreement - to fully cooperate in adjusting for clerical errors on any and all loan closing documentation deemed necessary or desirable in the reasonable discretion of the Lender to enable the Lender to sell has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
according to Article 8 of the Compliance Agreement - to fully cooperate in adjusting for clerical errors on any and all loan closing documentation deemed necessary or desirable in the reasonable discretion of the Lender to enable the Lender to sell has a 0% timely response rate to CFPB complaints.
The most common issue reported against according to Article 8 of the Compliance Agreement - to fully cooperate in adjusting for clerical errors on any and all loan closing documentation deemed necessary or desirable in the reasonable discretion of the Lender to enable the Lender to sell is "pain and suffering ; intimidate and threaten with the following emails : 1. Mr. XXXX" in the "said Caliber required XXXX to buy back loan because of incomplete paperwork. ( email : XX/XX/XXXX ) It has been since XX/XX/XXXX that XXXX has been saying that the loan is under review for foreclosure by HUD. The Senior VP of XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.