Total complaints
1
Filed since ct (
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal's complaint history from CFPB public records. 1 consumers have filed complaints since ct (. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ct (
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am highly concerned that my rights under FERPA ( 20 U.S.C. 1232g ; 34 CFR Part 99 ) have been violated. Unauthorized deletion or modification of my education records is strictly prohibited under federal law. These reported actions have severely impacted my financial and educational standing | 1 |
| State | Complaints |
|---|---|
| written confirmation that my student loan records will remain fully protected under FERPA and that no further unauthorized access or modifications will occur. I expect a written response within 30 days from the date of this letter | 1 |
| Issue | Complaints |
|---|---|
| altered | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ct (, and the most recent logged activity is ct ( FERPA, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am highly concerned that my rights under FERPA ( 20 U.S.C. 1232g ; 34 CFR Part 99 ) have been violated. Unauthorized deletion or modification of my education records is strictly prohibited under federal law. These reported actions have severely impacted my financial and educational standing", and the single most common underlying issue is "altered".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal has a 0% timely response rate to CFPB complaints.
The most common issue reported against accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal is "altered" in the "I am highly concerned that my rights under FERPA ( 20 U.S.C. 1232g ; 34 CFR Part 99 ) have been violated. Unauthorized deletion or modification of my education records is strictly prohibited under federal law. These reported actions have severely impacted my financial and educational standing" product category.
Read our methodology — how this data is sourced, computed, and verified.