Total complaints
1
Filed since So I
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows accept responsibility for allowing it to lapse's complaint history from CFPB public records. 1 consumers have filed complaints since So I. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So I
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How accept responsibility for allowing it to lapse's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which I follow | 1 |
| State | Complaints |
|---|---|
| but that is the extent of them taking responsibility. Now XXXX left to pay $ 3100 month. I have explained to the mortgage co | 1 |
| Issue | Complaints |
|---|---|
| $ 3100 month. What I discover is that due to the cancellation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
accept responsibility for allowing it to lapse has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So I, and the most recent logged activity is So I call , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, accept responsibility for allowing it to lapse reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which I follow", and the single most common underlying issue is "$ 3100 month. What I discover is that due to the cancellation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating accept responsibility for allowing it to lapse: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
accept responsibility for allowing it to lapse has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
accept responsibility for allowing it to lapse has a 0% timely response rate to CFPB complaints.
The most common issue reported against accept responsibility for allowing it to lapse is "$ 3100 month. What I discover is that due to the cancellation" in the "which I follow" product category.
Read our methodology — how this data is sourced, computed, and verified.