Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows accent and evident ethnicity are the pertinent factors and even prompted the loan agent to ask me twice whether I am a XXXX citizen. XXXX XXXX conduct has brought us great distress. The behavior of XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How accent and evident ethnicity are the pertinent factors and even prompted the loan agent to ask me twice whether I am a XXXX citizen. XXXX XXXX conduct has brought us great distress. The behavior of XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| made it clear that Chase was not going to make the loan under any circumstances. His conduct was dismissive and the task at hand was to damage | 1 |
| State | Complaints |
|---|---|
| and the manipulation of numbers is a far cry from what Chase advertises. It appears that the strategy and intent was to do damage. Chase.com states that one can mask a hard inquiry by requesting a copy of their credit report. XXXX XXXX XX/XX/XXXX e-mail stated : You should receive something in the mail to request your credit report if you want to see in detail all the monthly liabilities on there. Chase never sent any such document as stated by XXXX XXXX. The benefit of masking '' that hard pull was not conveyed to me. In good conscience | 1 |
| Issue | Complaints |
|---|---|
| I need a DTI of 11 %. I am a XXXX XXXX XXXXXXXX XXXX and work as a XXXX XXXX. My wife is an XXXX and does not receive social security benefits as XXXX XXXX asked me. Discrimination on the basis of color | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
accent and evident ethnicity are the pertinent factors and even prompted the loan agent to ask me twice whether I am a XXXX citizen. XXXX XXXX conduct has brought us great distress. The behavior of XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The antago, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, accent and evident ethnicity are the pertinent factors and even prompted the loan agent to ask me twice whether I am a XXXX citizen. XXXX XXXX conduct has brought us great distress. The behavior of XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "made it clear that Chase was not going to make the loan under any circumstances. His conduct was dismissive and the task at hand was to damage", and the single most common underlying issue is "I need a DTI of 11 %. I am a XXXX XXXX XXXXXXXX XXXX and work as a XXXX XXXX. My wife is an XXXX and does not receive social security benefits as XXXX XXXX asked me. Discrimination on the basis of color".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating accent and evident ethnicity are the pertinent factors and even prompted the loan agent to ask me twice whether I am a XXXX citizen. XXXX XXXX conduct has brought us great distress. The behavior of XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
accent and evident ethnicity are the pertinent factors and even prompted the loan agent to ask me twice whether I am a XXXX citizen. XXXX XXXX conduct has brought us great distress. The behavior of XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
accent and evident ethnicity are the pertinent factors and even prompted the loan agent to ask me twice whether I am a XXXX citizen. XXXX XXXX conduct has brought us great distress. The behavior of XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against accent and evident ethnicity are the pertinent factors and even prompted the loan agent to ask me twice whether I am a XXXX citizen. XXXX XXXX conduct has brought us great distress. The behavior of XXXX XXXX is "I need a DTI of 11 %. I am a XXXX XXXX XXXXXXXX XXXX and work as a XXXX XXXX. My wife is an XXXX and does not receive social security benefits as XXXX XXXX asked me. Discrimination on the basis of color" in the "made it clear that Chase was not going to make the loan under any circumstances. His conduct was dismissive and the task at hand was to damage" product category.
Read our methodology — how this data is sourced, computed, and verified.