Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows abuse of discretion and disrespectful to their customer must read and examine my claim's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How abuse of discretion and disrespectful to their customer must read and examine my claim's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| each submission had multiple documents | 1 |
| State | Complaints |
|---|---|
| it gives a very clear picture of the wrongdoings by BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 |
| Issue | Complaints |
|---|---|
| BOA XXXX XXXX ( Home loan team ) letter simply states that unfortunately they are no longer able to review my application for help with this home loan due to the followings ; Unable to verify income | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
abuse of discretion and disrespectful to their customer must read and examine my claim has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The contex, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, abuse of discretion and disrespectful to their customer must read and examine my claim reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "each submission had multiple documents", and the single most common underlying issue is "BOA XXXX XXXX ( Home loan team ) letter simply states that unfortunately they are no longer able to review my application for help with this home loan due to the followings ; Unable to verify income".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating abuse of discretion and disrespectful to their customer must read and examine my claim: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
abuse of discretion and disrespectful to their customer must read and examine my claim has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
abuse of discretion and disrespectful to their customer must read and examine my claim has a 0% timely response rate to CFPB complaints.
The most common issue reported against abuse of discretion and disrespectful to their customer must read and examine my claim is "BOA XXXX XXXX ( Home loan team ) letter simply states that unfortunately they are no longer able to review my application for help with this home loan due to the followings ; Unable to verify income" in the "each submission had multiple documents" product category.
Read our methodology — how this data is sourced, computed, and verified.