Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows about {$770.00} more than the quote I had been given on XX/XX/XXXX on my specific vehicle's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How about {$770.00} more than the quote I had been given on XX/XX/XXXX on my specific vehicle's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after having researched my options | 1 |
| State | Complaints |
|---|---|
| in writing | 1 |
| Issue | Complaints |
|---|---|
| including the total loss refund option for an additional {$50.00}. I asked for a copy of the full contract to review before finalizing payment. I didn't receive a response | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
about {$770.00} more than the quote I had been given on XX/XX/XXXX on my specific vehicle has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, about {$770.00} more than the quote I had been given on XX/XX/XXXX on my specific vehicle reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after having researched my options", and the single most common underlying issue is "including the total loss refund option for an additional {$50.00}. I asked for a copy of the full contract to review before finalizing payment. I didn't receive a response".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating about {$770.00} more than the quote I had been given on XX/XX/XXXX on my specific vehicle: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
about {$770.00} more than the quote I had been given on XX/XX/XXXX on my specific vehicle has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
about {$770.00} more than the quote I had been given on XX/XX/XXXX on my specific vehicle has a 0% timely response rate to CFPB complaints.
The most common issue reported against about {$770.00} more than the quote I had been given on XX/XX/XXXX on my specific vehicle is "including the total loss refund option for an additional {$50.00}. I asked for a copy of the full contract to review before finalizing payment. I didn't receive a response" in the "after having researched my options" product category.
Read our methodology — how this data is sourced, computed, and verified.